The St. Regis Atlanta

The spa was truly the highlight of my stay at the St. Regis Atlanta. I had the best massage by David—hands down, the most incredible massage I’ve ever experienced. I rarely leave reviews, but this one is a must! From the moment I walked in, the atmosphere was pure relaxation, and David’s expertise made all the difference. If you’re looking for an exceptional massage that will leave you feeling completely renewed, do yourself a favor and book with David. You won’t regret it!

We stayed one night during a flight layover, and enjoyed walking the nearby Buckhead shopping area. Excellent team and nice updated rooms with all the amenities you would expect in a luxury property. Breakfast room service was very good. Be careful valet parking is not inexpensive!

I had an excellent stay! Incredible room and staff accommodate all my requests! Grateful for that. Fairly light sleeper and they were able to accommodate me having a quiet view and a room that felt like pure bliss. Not to mention the bathtub was amazing.

Went for a weekend conference and enjoyed our stay! Great hotel in an amazing location, most importantly the service was next level! Maziar at the front went above and beyond to set up our dinner reservations and make sure we had the VIP treatment! Would highly recommend!

Based on the reviews, we had high expectations. I wanted a special weekend with my adult daughter. I wanted to take her to a relaxing mother-daughter spa day and we were both really looking forward to it. I took a flight to ATL and my daughter met me there. Our room wasn’t ready at 4pm, so, we waited a bit in the bar area. We asked for delivery of coffee for the next morning. In the morning, I received a call from downstairs that they forgot my room number…it’s ok, we did get the coffee. It happened the next morning too..but, it’s OK..it’s just coffee. The upsetting event was the next morning (Sunday) I received a call that they cancelled our spa appointments because the nail tech couldn’t make it in due to a family emergency. I hope everything is ok with her but for paying $700/night at a St Regis hotel, one would think that they would have a back-up nail tech, especially on the weekend. Instead of an acceptable compromise, the spa manager sent me bath salts and 2000 Bonvoy points. We were entirely disappointed because this was the St Regis and my daughter can’t feel Bonvoy points. It wasn’t until later did the lovely concierge think to ask the (rigid and insensitive) Spa Manager to at least allow us to use the spa facilities. At this point, we had made arrangements to get pedicures at the local nail place down the street. Moreover, they forgot our coffee delivery on checkout day too. There are many professional and efficient people who work there- the friendly bellmen, the Concierge, conscientious housekeeping, the wait staff …excellent. But, for the exorbitant money we spent, both the spa services manager and Jack Kurlander’s -Assistant Front Desk Manager- lack of action and the way they handled our last minute cancelled services was shabby and completely disappointing. If you are thinking about visiting Saint Regis for their the spa, I would find another place. Mistakes do happen but at this level, their knowledge of how to properly compensate patrons is not up to par. Compared to other St. Regis properties at which I have stayed, this was less than optimal.