Park Hyatt Auckland

I just loved everything about the Park Hyatt - its location, my room, the friendliness and helpfulness of the people working there, breakfast - just to name a few things I liked. If I am lucky enough to return, The Park Hyatt is where I’ll stay.

I stayed in a Park Suite for seven nights and cannot think of any aspect of my stay that didn't meet or exceed my expectations. I liked everything about the hotel and cannot wait to stay there again. The location of the hotel couldn't be any more perfect with dozens of restaurants and bars within a five minute walk. There's even a 24-hour convenience store directly across the street from the hotel!

This is a lovely hotel Staff were very friendly especially the bar and restaurant staff. A little bit of a wait for breakfast but overall a lovely hotel would highly recommend a great location for shops and restaurants. The room was fantastic with great views of the harbour.

The spa was definitely a high-quality experience. I was not a guest at the hotel, but popped in for a 60-min Swedish Massage on my birthday. Just a warning: spa customers are not allowed to use the facilities unless they have a 90-min treatment or longer. Because it was a slow day, the staff were extremely generous and allowed me to check out the hydrotherapy room before my treatment! I would not expect this to be a normal occurrence, however. Overall, I would say the facilities were nice but not the most luxurious I have seen. The hydrotherapy area contains many different fun buttons to press for bubbles, jets, and cold plunge faucets. There's also your standard sauna and steam room. I would say that the facilities could benefit from some upkeep. When I went in Dec 2024, the door for the steam room dragged along the ground, making a loud scraping or banging noise when opened. Although I spent a good 30 minutes inside, it also did not get as hot or steamy as would be expected. Another guest commented on the heat and the door as well, so I knew it was noticed by other guests. My massage was excellent, and I enjoyed relaxing afterwards with some tea in the post-treatment area. It was definitely worth the cost and I felt there was a lot of attention paid to me. The vibe was definitely a little corporate, but that's ok. I would recommend a visit!

While the PH Auckland is relatively unassuming from the outside, it's beautiful and well done on the inside. All of the staff went above and beyond during our stay, and Globalist benefits are fantastic here for upgrades and breakfast. The location was great for bars, restaurants and nightlife, though a bit further from a lot of the traditional tourist areas.