The Inns of Aurora

Terrific renovations to make each mansion and these guest suites unique, comfortable and a great 3 day getaway. King size bed with sitting area in bumped out oversized window with great light and views. Enjoyed the fireplace and large en suite bathrooms with heated floors during 18degree winter getaway! Wandered the village and highly recommend the market and 1833 Kitchen as part of the resort. Had a fantastic Spa experience with lots of natural light, tremendous indoor and outdoor pools and eucalyptus steam room, and reinvigorating cold plunge for the brave!

The stay at Aurora was a little disappointing. We booked 7 days before our stay. A lot promised but most things fell short. The house and room were lovely and clean. The mattress was too well worn and should have been replaced a while ago. They moved us to a smaller room but the mattress was no better. The advertised "hot" coffee in the house sitting area was lukewarm and there was no table cream or milk despite the refrigerator. We warmed our coffee with the microwave. We never got to see the spa because there was no space despite a three night stay and one week lead time. The best we were offered was one facial at 9 am and one reflexology in mid afternoon on a Monday. Instead, we traveled 30 minutes to Mirbeau Inn and Spa for an afternoon package of lunch and body/facial treatments. Mirbeau spa was excellent and worth the drive. The staff was friendly and accommodating. Without the spa at Aurora, there is nothing to do in the winter. They did have a yoga session daily but there were no other activities. We did not use the restaurant because there was no reason to stay at the hotel during the day. Aurora staff responded to issues as if scripted so there was no help there. Having stayed at many 5-star resorts and spas, I can honestly say Aurora is overpriced and is not in their league. A lot of corners cut and it was noticeable.

Wonderful anniversary evening at the Inns. 4/5 covers the inn, spa, and dining experience based on the price. TLDR: For the price, they need to provide more in service. We spent $1,800 for one night stay, two people had one spa service (spent all day at the spa) and one dinner for two. Kind of crazy. But, we loved the spa and our massages were probably the best we ever had. We had wonderful weather so the setting was really lovely. For that price here are the fixes needed. 1) I will separately review the resturant 1855 but it is only fine. 2) the waterfront access/activities are not intuitive. there is no one staffed at the waterfront to help with boats or directions. its too far to have people get boats from the conceige; 3) the breakfast is insufficient, only a nespresso pod in your room (our machine didn't work) and a granola bar. Even the least expensive european hotels have a cappucino machine and granola/yogurt spread; and 4) Obviously the staff is trying to be accomodating but they are a little rough around the edges (especially the younger waitresses).

A picturesque town, friendly happy people. So much history in the town to learn About. We can’t wait to go back again.

The service at the Inn is courteous and helpful. I loved the room - it was quite comfortable and had a wonderful view of the lake. The location of the Inn and the way it is set up made my visit very special. It's a place that you will want to go back to time and again for special occasions.