Four Seasons Bali at Sayan

We stayed 3 nights on our honeymoon in June. We really loved our time and it truly felt like a paradise, but we did write some feedback below as we felt the room and dinner offering were a little disappointing for the price point. Some positives: The hotel and grounds are stunning and ideal for a honeymoon. Our room (duplex) was nice and we really enjoyed the warm check in process. Staff were very professional and approachable, clearly working very hard to maintain the standard and ambiance of the hotel which we could feel! The manager who welcomed us was fantastic (so sorry we forgot his name). We loved the breakfast menu and the ladies serving the food were very friendly. The cocktails overall were delicious, especially at Jati bar. We did really like the food at the Nusuntra buffet night, and Chef Wayan is lovely. The pool & spa was fantastic (perhaps an option for a little light at night would be good for an evening jacuzzi?) Some negatives: For the price though, we do feel the rooms need a refresh as they were very outdated and wear and tear was starting to show, particularly in the shower, which refused to drain each time for some time so we had to keep putting towels down. We don’t think the room was worth the price compared to Padma Ubud and Oberoi Lombok. Dinner surprisingly left something to be desired as there were very limited food options available at both the pool cafe and the restaurant, and we really feel this needs to be improved on. In room dining was delicious but honestly very slow which was a bit disappointing. We do feel that staff at the Riverside Pool were sometimes quite stretched and took a while to bring things out. Activities: We did the picnic lunch experience and we loved this so much. Ari and Chef Ung were so amazing and such professionals- we were really impressed and the food was very delicious. We would like to pass our particular thanks to Ari, who is such a lovely person and we enjoyed talking to him. He also went back to the hotel to get mosquito repellant during the experience. Honeymoon specific: We were welcomed with a bottle of champagne and a cake in our room, lowers in the bath & a little presentation on the bed - thanks to the team and to Ari as well for a warm welcome in the room. The FS team cleaned my wife's wedding shoes after a photoshoot (complimentary) which was also nice. Overall: We loved the ambiance in the main areas, and how quiet the whole hotel was, it felt like a true paradise. Thank you to the excellent staff! We would definitely love to return if there were more dinner options and the rooms a bit refreshed.

This hotel knows how to create memorable experiences. The concierge team are like local encyclopedias, offering fantastic recommendations for everything from restaurants to hidden gems in the area. The rooms are spacious and thoughtfully laid out, with views that make you want to stay in. The lobby bar became our favorite spot

Adventure seekers will fall in love with this unique hotel. The staff are passionate outdoor enthusiasts who can guide you to hidden local gems. The rooms are comfortable and practical, perfect for resting up after a day of exploration. But the real star is the location - surrounded by natural beauty and endless opportunities for hiking, biking, and water

Our family of four stayed for four nights in a family suite at the Four Seasons Sayan, and I can say without a doubt that the hotel made our trip unforgettable. The grounds were stunning—lush, elegant, and peaceful. We were thoroughly impressed by the hotel’s design and architecture, which felt both unique and classy. While a few areas could use a bit of a refresh (such as the bathrooms), I would never trade this for a brand-new, soulless, generic hotel. The food was exceptional! I’ve fallen in love with Balinese cuisine. Breakfast, in particular, was a highlight: fresh, flavorful, and offering a wide variety of dishes. Although it’s à la carte, it’s all-you-can-eat, which was perfect for us. The best part of our stay, however, was the service. It was simply on another level—friendly, prompt, and gracious, without ever feeling overbearing. The staff anticipated our needs before we even had to ask. We enjoyed the rafting excursion, but the highlight of our trip was the “Can You Keep a Secret” tour. It gave us a deeper understanding of the local culture, which made us appreciate Bali even more. We can’t wait to return!

FS Sayan is a truly exceptional place. My best friend and I experienced the most amazing three-night stay here (we were in Bali a total of 10 nights). From the welcome gong and colorful sash given to us upon arrival to the sincere well-wishes at departure, this hotel epitomizes great service in a tranquil, peaceful, and luxurious setting. It sets a high bar for any future hotel stays. The service and experiences here are the key highlights. I want to acknowledge Dewa, the food and beverages manager, who always greeted us with a warm smile and showed sincere interest in our having a great stay. A food tip: the scallops appetizer at the Riverside restaurant is a must-try. Major kudos to Chef Gusti, who taught our cooking class. He was incredibly patient with our silliness and genuinely shared his love for Balinese food. The food we cooked and enjoyed afterward was amazing — hard to believe we made it! Lin, who assisted Chef Gusti, was also kind and a joy to be around. She took fantastic pictures and videos of us. This was by far my favorite experience of our entire Bali trip. Please extend our kind regards to Dewa, Chef Gusti, and Lin. They played a significant role in making our stay at FS Sayan truly memorable. Their exceptional service and warm hospitality are worth highlighting. Thank you, FS Sayan, for providing wonderful memories that I will cherish forever.