Hotel Tugu Bali

The place is amazing. Staff was incredible. We went with our 4 year old daughter - and celebrated her birthday there. They made it the best day ever for her - a day she or we will never forget - difinately a great place with kids. Highest recommendation from our side.

I always stay at this hotel, perfectly located in Canggu with the most amazing Balinese art, style and hospitality. The staff there are so accommodating, they really helped me this time with a mistake I made on my booking, they were kind and fair. Everything about this hotel is warm and welcoming. Don't miss Hotel Tugu ! It's my home away from home every time I travel to Bali.

I was here on my own recently for 5 nights. It is a lovely hotel and setting. On the one hand, it feels quite peaceful and serene in this crazy street of noise and hubbub. However, what really spoiled it for me is that the noise really carries at night. There is a beach club across the road which plays music until the last people go home. I went out of high season, yet most nights I could hear this awful door-doof music until at least 2 am or later. I am a good sleeper, so for me to say this, it was truly terrible. Then there are other places around and about that also carry on until late, especially at weekends. So you are stuck. The reception and entrance are truly lovely. The staff are welcoming and cannot do enough to help. It feels really Balinese. The pool is lovely, if a bit small. I loved taking my breakfast on the roof top and watching the sunset there every evening. The breakfast was a bit of a hit and miss - service up to the rooftop could be quite slow. But the Ji restaurant which is up there is one of the best Canggu has to offer, so to have it onsite is fantastic. I did a cookery glass with Desi and this was at an outdoor kitchen in the garden. It was delicious. I had a choice of dishes which they sent to me in advance. I was then able to have the leftovers as dinner in the hotel restaurant. This was just a great day. Now, the rooms. I had one of the upstairs rooms so it didn't have its own private pool, but it did have this wonderful massive bath on this covered over outdoor area. I loved that. The bed was a four poster but so high I had to have a stool to climb up which was a bit of a pain in the middle of the night. The whole thing could undoubtedly benefit from a refurb. The outdoor balcony area had windows all around which didn't fit properly and might have been contributing to the noise at night. Ditto for the main room windows and doors. The wash basin area was very basic and the tiling, plumbing and electrics are all a mix of old and a bit updated. The shower had a fabulous recess at the back with a sculpture in it. This could have been so much more though because you could get through this gap into a secret room beyond but with just a chair and nothing else there. The stairs up to my room were rickety and shaky and I was so glad that someone else carried my bag up! Finally, people have all mentioned a gift supplied at check out. I didn't get one :-( Maybe they didn't like me (I'm joking) but I do feel a bit left out. I would come back but I do have mixed feelings as I would love to have given 5 stars but it's not quite there. Think refurb. Think some noise control. Then it would be 5 stars.

This s a fabulous hotel in the heart of Canggu. The town itself is busy, but the hotel is an oasis of calm. The rooms are lovely, the service is out of this world (special mention to Diahyu for her friendliness!), and the food is lovely. I really can't recommend this hotel enough. It is sensational.

My daughter and I stayed at this beautiful hotel and absolutely loved it here. The staff were so kind and extremely accommodating. It was clean, our villa large and lovely and overall was a quiet oasis in busy Canggu. I would highly recommend this hotel if you were heading that way! I feel lucky to have discovered it actually. Perfect location too.