Nusa Dua Beach Hotel & Spa

We moved from a gorgeous suite hotel in Seminyak, to spend the rest of our Bali holiday here...... and even though it looked lovely, we were regretting our choices on arrival. Even though we had booked in Nov '24, and received confirmation emails from the hotel reservations, they could not find our booking on arrival. Luckily we had print outs of all reservation confirmation codes, booking numbers etc and the emails from reservations, as it appeared they were in disbelief that we actually had a booking. The front desk clerk was so confused, and just kept repeating that they didn't have our booking and not really offering any solution. I had to suggest that they go speak with their Duty Manager to sort it out, because quite clearly, we DID have a booking for our family of 4! All in all, it took them over an hour to actually find our booking (God knows why they couldn't see it) but still putting the blame on us for the fact that the reservation was amended (Even though WE HAD CONFIRMATION of the amended details!!) ... Eventually the Duty Manager offered us interconnecting rooms and we finally (after waiting again for them to be cleaned) got to the rooms some 2 hours after trying to check in !!! The rooms were lovely, and the staff all beautiful, and after the hiccups of arrival, we got to enjoy the resort and it's facilities.... Our family of four were unlucky in that 3 of us got sick with Bali belly.... but the rooms were nice and quiet and dark for recovery time. Staff also assisted with extra bottled water, towels and linen changes. Breakfast is a buffet, and extensive. Coffees (Latte, Cappuccino etc) are included and can be ordered with waitstaff. We dined also at the Tamarind Mediterranean Restaurant - like dining in a treehouse - great atmosphere and beautiful food. On the last day, we also dined at the Maguro Asian Bistro for lunch - beautiful Japanese food and very reasonable prices. Unfortunately for us, it absolutely poured down with torrential tropical rainstorms for 90% of the time we were there..... so could not do many outdoor activities. The beach is gorgeous however, and I'm sure on sunny days the deck chairs are beautiful to sit under the trees and relax.... Note that if you intend to swim in the ocean, you must wear reef shoes or sneakers because of Sea Urchins ! We also found that unless you just want to stay in the resort, and not really go anywhere, it would be fine, but it is quite far from anywhere and you need to take taxis to get to even the closest shops and restaurants (Bali Collective). So if your are like us and love to walk everywhere, this probably isn't for you. SLEEP QUALITY - Excellent CLEANLINESS - Good SERVICE - Good FACILITIES - Excellent LOCATION - Average (Depending if you like being far from anything) ROOMS - Good - however everything was constantly very damp. AIR CONDITIONING - Needs some work - leaks from units into wall, then into drawers and consequently wet clothing. Rooms 1102 / 1103 Rennick Family FEB25

Absolutely blissful minibreak. The palace rooms are worth the extra for the personal service, cocktails in the evening with amazing delicacies, and breakfast in the beautiful garden. Great room. Lagoon access was a treat (verandah pool chairs badly need replacing though). Exceptional services from our transport to and from the hotel with Ari and Pande, in very comfortable cars. The location of the resort is so central and the beach is superb. Nusa Dua is a beautiful area. Making plans to return ASAP.

Beautiful huge old hotel in Balinese style right on the beach. Restaurants, bars, facilities are excellent, except Tamarind restaurant, the level of service from staff here is not up to the hotels excellent standard else where. Tamarind staff and food very disappointing. However, all the food and beverage venues should offer iced water gratis instead of charging you to buy water. When youve been walking in the heat and or swimming the first thing you often need is a glass of cold filtered water because you cant drink tap water here. Staff are excellent. Thoroughly recommend this resort.

Excellent stay - we came through a Luxury escapes deal and felt very taken care of. So many inclusions and available activities meant we didn’t want to leave! Lots of options for breakfast, lunch and dinner, plus various pools and beachside lounging.

Stay with family was a great time here We love spa and the beach very lovely My young girl like to play around the beach and the place are comfort The staff are very friendly which make us comfortable with Will come back again and bring my family back