The Ritz-Carlton, Bali

Having stayed at numerous Ritz Carlton Hotels I would probably say this is the worst one to date. The property is showing signs of its age and is in need of a refurbishment. Both my son and his family as well as ourselves had to change rooms due to a musty and damp atmosphere in the room caused by the A/C. The restaurant offering is limited (though the food and staff are good) breakfast can be very chaotic with an order of hot food taking up to 20 min to arrive. The Hotels Kids club pool was out of order for our grandchildren and the weddings held in the middle of the hotel bedrooms with Fireworks do not help 5 and 2 year old children have a good nights sleep. The staff are great and go along way to smoothing out some of the problems.

Our stay at The Ritz-Carlton Bali was truly unforgettable and exceeded all our expectations. From the moment we arrived, we were warmly welcomed in the stunning lobby with refreshing towels and drinks, while enjoying a breathtaking view. The Cliff Villa was undoubtedly the highlight of our Bali trip. It offered an incredible level of comfort with high-quality amenities, and the private 15-meter pool was simply amazing. The breakfast buffet was outstanding and left nothing to be desired. We also had the option of enjoying breakfast in the privacy of our villa, which was a wonderful experience and allowed us to start each day in the most relaxed way possible. Our butler, Hadi, was always available and quick to fulfill any request, from bringing yoga mats to the villa to arranging personalized touches throughout our stay. Special thanks also to Yurika and the entire team for their exceptional service, which made our stay truly memorable. The housekeeping and turndown service were impeccable, with every detail attended to. Additionally, the convenience of buggies available throughout the property made it easy and enjoyable to explore the beautiful grounds. The Ritz-Carlton Bali is a true paradise, and we can’t wait to return. Huge thanks to Hadi, Yurika, and the entire team for making our stay so special!

It was a pleasure to stay at The Ritz-Carlton, Bali from October 28th to October 30th and I felt the warmth and patience of the staff during my stay, from check-in to dining at BEJANA, as well as the wait staff at the pool and the service at the SENSE breakfast. I am sorry to have met many warm people but did not remember the names, but some I remembered and some things I remembered. 1.first, the most impressive is my stay housekeeper yenny, very careful and thoughtful just checked into the hotel asked the child like what, I said the child likes to draw, we have to check out when the child sent the drawing materials, but also for the child to write a greeting card, is a very beautiful font and there are hand-painted flowers, The child loved the gift and asked me to tell her the content of the card (since she is only 2.5 years old and can't read yet 😁), I was very happy that she explained it to her and thanked me for taking care of her for the past two days. 2, the second at the same time also thank riz club ibu Nopi and ibu Trisna in the child in the club during the patience of the companion and we said that we will leave the hotel in the afternoon to fly to Jakarta also give us warm wishes, warm words always make people move. 3, October 30th at 1 o'clock in the gym on duty young man, I'm sorry I forgot your name, I pushed the car with the nanny ready to go from the first floor across the spa this building to the photo studio to choose the photo, but this building does not have an elevator he was very active and enthusiastic to help us carry the child's stroller directly up the stairs. 4, and in the beach next to teach me to weave bali tribute supplies ibu hendari 5, housekeeping two girls I am very grateful, in this journey for us to provide services to you, in fact, many people maybe we only have a one-sided relationship, perhaps seen this time after perhaps will not meet, but these warm people and warm things will give this period of time we left good memories, thanks to meet, because you have the meaning of this trip. Before choosing Riz to stay, I had actually compared ayana and kempinski, but finally I chose Riz, and it proves that my decision to choose Riz is correct, I think this is inseparable from Rits' hotel management and the management's excellent management skills. At the same time I mentioned above he/she will be Riz's business card, I believe that Riz gives the stage to these excellent staff, they can give back and consolidate the Riz brand with greater efforts. This is the first time I am writing so many heartfelt feelings, I am willing to spend this time because I want to they should be seen, and lastly, I wish Riz is getting better and better, and I wish all of you who are working in Riz is getting better and better.

We had a wonderful stay. The staff is so adorable, they are doing everything they can to make your stay enjoyable. The resort is very nice, the private beach is wide and beautiful and they. have great facilities. The breakfast is truly remarkable as well.

Stunning resort , everything is immaculate and beautiful. Comfiest beds & pillows and stylish rooms. Highest level of service provided by the staff , all of your comforts catered for. The resort and beach are well located , pristine beach and amazing pools. Enjoyed our stay here so much , will almost certainly return . Thank you Ritz Carlton Bali for a wonderful experience