COMO Metropolitan Bangkok

Wonderful hotel in Central Bangkok- spacious rooms, good breakfast buffet with lots of options, Well appointed gym with yoga every morning and a 25 meter outdoor pool. Staff was lovely and very helpful. A quiet oasis in a very busy, crowded city.

Of the four independent hotels in Bangkok bookable on Mr & Mrs Smith, this is my least favorite. This hotel does not have anything particular awful so a rating of 2/5 might sound harsh at first, but for the price paid it's simply not good value so I cannot give them 3/5 which is supposed to mean "average". At check-in they told me I received an upgrade, but looking at room types, I don't think so. It was a corner room so perhaps more desirable than others but nonetheless it's still an entry level room. The window was small to begin with (not floor to ceiling), and there was a wall right in front blocking about 75% of the area so the room was dark for obvious reasons. Except for the bathroom which was quite nice, construction quality was shoddy and mildly aging, comparable to Four Points or Novotel level, yet this hotel thinks of itself as 5-stars. Sorry, but no. Breakfast was decent in terms of food and I liked my noodle dish. But the restaurant was dark for the same reason as the room, it had low ceilings, crammed tables, and very loud. I am a bit surprised Como is part of MMS to be honest. The other independents all have a special edge to them and I could see why they stood out and grabbed MMS attention. But this one is not cheap and does not have glaring strong points. Not even location could be considered a positive. Consequently I am unlikely to return and would not recommend it.

Overall a good hotel with good staff. Rooms are spacious and clean. Showers, etc functional. The grounds are nice and there are good restaurants within walking distance. The breakfasts are in need of improvement. Limited buffet but that’s fine and effective. The wait staff are not all that attentive and could use better training except for a middle-aged/older gentlemen present who was working the days before Thanksgiving. I didn’t get his name. Food ordered off the breakfast menu takes too long even when they are not busy. More often than not it come out cold or near cold which is off-putting. Returning in the evening, the front desk staff barely looked up and acknowledged us. Overall decent experience but I wouldn’t necessarily return without exploring other options.

Pros: the hotel is well-designed, staff are overall professional and helpful, and the room is excellent. Cons (which is longer but not necessarily more important than the pros): - the Spa is not worth it. I got a back massage and half the time was spent on my legs, cheeks, hair...my intention was quite clear when I booked a back massage. Furthermore, no slippers were provided, so after oils went on my feet for the pedicure, I was prompted to put on my own slippers to go for the massage. Lastly, no change of shirt was offered - I had to ask. I am not sure why the masseuse thought we would do a back massage through a thick linen shirt. -breakfast was fine, but not the healthy, natural selection I was expecting. Most of the interesting healthy options were on the à la carte menu. Also, they keep the blinds down in the breakfast restaurant so you feel more like you're in a basement. - The pool location means sun hours are quite limited by skyscrapers

Close to airport, delicious food. The room is clean and the most important thing is the staff is very genuine and friendly. The hotel also close to MRT station, ten minute by walk in. The yoga session that I had join is really nice the instructor is really passion. Hope to come back