Kimpton Maa-Lai Bangkok

Everything about Kimpton Maa-Lai is 100/100! We truly enjoyed our stay, and I know for a fact that we will go back soon! Had I known that we would enjoy our stay here, we would’ve stayed longer. They even made sure that we had the turndown service. Thank you soooo much. We will be back for sure!!!

What a gem of a hotel! From the efficient check-in/check-out process, each moment was delightful. Their staff behaviour is also excellent and very kind. Especially, I would like to thank hotel manager Grape for her hospitality. With its concierge service excellence, spacious rooms, pool area, spa facilities, etc., it offered me complete peace. I would love to visit again.

One of the best hotels I‘ve ever stayed with. The rooms are super-spacious and quiet, the breakfast buffet is out of this world in terms of choice and quality, the pool area is lovely, the coffee shop downstairs is nice and lively, there‘s sometimes a live band playing, etc. Check-in was very accomodating despite a very early arrival. Overall, 5*. I can only highly recommend to stay at this hotel. Also: They have a complimentary happy hour from 5-6 at the really cool and buzzing roof top bar. Don‘t miss out!

My family and I stayed at the Kimpton Maa-Lai Bangkok and it was an incredible experience from start to finish. The service throughout the hotel was top notch. Every staff member we interacted with was warm, attentive, and professional. We were traveling with our one year old daughter, and the hotel went above and beyond to accommodate us. They provided a baby bathtub, adorable amenities like a tiny bathrobe and slippers, and even set up a cute little table just for her in the room. Housekeeping kept everything spotless, and our room was both comfortable and beautifully designed. The rooftop bar has breathtaking views of Bangkok and the service up there was just as amazing as everywhere else in the hotel. I also made great use of the steam room, sauna, and gym – all very clean and well maintained. The wellness facilities were a huge plus. A special shoutout goes to the duty manager Athita, who made our stay especially memorable. She helped us check in, walked us to our room, and continued to check in on us throughout our stay. Every time we were in the lobby, she would stop by to ask how things were going. She even recommended a local outing for our family that we absolutely loved. Her professionalism and kindness made a lasting impression, and thanks to her, we will definitely be returning to the Kimpton Maa-Lai Bangkok. We also want to thank Noom, one of the bellboys, who was fantastic. He was friendly, helpful, and always greeted us with a big smile. Our daughter lit up every time she saw him. He made her feel so special, and we really appreciated the way he interacted with her. It’s the little moments like that which make a place truly feel like home. Truly a 5 star experience!

This hotel is exceptional! We stayed for 3 nights flying in from the UK. So pleased we picked here. Nothing was too much trouble, it was true luxury. The staff were incredibly friendly and helpful always, the small things make a big difference. The facilities were amazing, from the bars and resturants to the lobby, expresso coffee machine in the room, gym, pool etc etc! The gym weight section had everything and brand new, impeccably clean and not too busy. Gym classes that you can access, we didn't use them but a nice addition. The breakfast is an event all of it's own. I don't think I've ever witnessed one so extensive, it was amazing. We were even given a free mango sticky rice one morning as the staff had recommended it, which was lovely as it was our first taste of this in thailand! We stayed in the serviced apartments which suited us really well. We were on floor 34 which was an exceptional view, there was some building work going on to renovate, but we were well informed of this and all within usual working hours so we did not feel put out by this at all. The washing machine in the serviced apartment was a great addition for us as Bangkok was super humid during our stay. The location of the hotel is wonderful with surrounding green spaces that you don't get in a lot of the rest of Bangkok. Still easily accessible by Skytrain or short taxi ride. If your debating spending the money, JUST DO IT!! You won't regret it.