Hotel Sofia

If you want to watch our full video review, find us on YouTube @travelwithpassionandstyle Our recent visit to the Grand Hyatt Barcelona started with a few unexpected twists. We had booked the Studio suite and got upgraded to Grand Suite, but upon arrival… surprise! We found ourselves in a different room. Not the smoothest start, but this mix-up gave us the chance to briefly review the Studio Suite as well. The following day, the staff resolved the issue, and we were finally able to enjoy the Grand Suite. The layout is similar to the Studio Suite, but the most remarkable difference is the walk-in closet that became the highlight of our stay. Breakfast was another mixed experience, good options, but be prepared for long queues if you arrive at the wrong time. The SPA? Spacious, well-organized areas but temperatures that weren’t always as relaxing as we’d hoped. We also visited the Grand Club, which had a lot of promise but fell short when it came to food selection. Overall, the experience was enjoyable, with memorable moments but a few mishaps along the way. We’ve shared all the details (and some fun anecdotes) in the full video on our channel @travelwithpassionandstyle on YouTube.

Beautiful and chic hotel with the best buffet breakfast I ever had. The rooms and so delicately decorated with chic style, cozy and so comfortable. The staff are so kind, friendly and very professionals. Well located next to many transportations. The Grand suite is amazing big and comfortable. I truly recommend Grand Hyatt Barcelona.

Watch out for the elevators!! We have been there with our company and multiple people have been stuck in the elevators, many times. Inwas forced to walk stairs up and down to the 9th floor. One group even got stuck in the elevator for 1h10!!! In a Hyatt - but also other hotels - absolutely not acceptable !!!

Absolutey lovely hotel, fantastic service right from check-in, to service, breakfast, doormen, everyone was helpful, friendly and HAPPY! We had an issue with our TV, it was promptly resolved. The manager spoke to us personally at check-out also, which was lovely. It was my birthday and I came back to a wonderful note and a dessert from the staff. Throughly enjoyed the gesture, it's what we expect of a Grand Hyatt! We enjoyed being a bit outside the tourist core, and appreciated the tram and metro links nearby. Proximity to El Cortes Ingles was super for shopping. An amazing thing was our window had a direct view of the Barcelona fireworks on Dec 31 2024 happening at Playa Espana, and that was just fab.

Grand Hyatt Barcelona is undoubtedly one of the best hotel experiences I’ve ever had, even though my stay started with a small challenge. The first night, there was quite a bit of noise from the room above, which disturbed my sleep. When I mentioned this to the reception the next morning, they responded with incredible professionalism and kindness – I was immediately upgraded to a suite as compensation. The suite was a dream. It was spacious, beautifully decorated, and had extra amenities that made my stay even more luxurious. The view from the suite was absolutely stunning, and I truly felt valued as a guest. The hotel’s facilities are generally world-class, and I particularly enjoyed their spa, which is incredibly beautiful and modern – a true oasis of relaxation. However, it’s worth noting that access to the spa costs €35 per person per day, even for hotel guests. This came as a surprise, especially considering the high price of the stay. I had expected this luxury to be included. It would be fantastic if the spa became complimentary for guests or priced more reasonably – this would definitely enhance the overall value of the stay. A special thank you goes to the staff, who made my stay extraordinary. They were amazing – always helpful and attentive. I’d like to send a big thank you to Javier and Florencia, who truly made a difference with their kindness and dedication. They made me feel like a valued guest from start to finish. Despite minor challenges, my stay was overall perfect. The restaurants, especially the rooftop terrace, delivered exquisite culinary experiences, and the hotel’s location made it easy to explore the city. Grand Hyatt Barcelona is an experience I highly recommend. If the price of the spa becomes more reasonable or included as part of the stay, I would undoubtedly return to enjoy another fantastic stay!