Kimpton Vividora Hotel

I recently stayed at the kimpton hotel which I love so much anyway, of course I had to check out the kimpton hotel in barcelona too. And it met all my expectations, besides, the hotel is top notch and has beautiful views. The staff is also very welcoming and always open to help you. For example, I had a long chat with the friendly concierge who made me feel a little less lost in the big city. I also got a welcome letter in my room with my favourite snack, the letter was written by aina so I would also like to thank her for the delicious macarons. Thanks for the top experience, I will be back in December!

Brilliant customer service. Really strong diamond recognition with very early check in although sadly no upgrade offered. Fleur was brilliant - really went the extra mile and a friendly face, a credit to the hotel. Other staff also good but she was the stand out.

This hotel was a huge experience. Upon entering, I was warmly welcomed by everyone and was immediately given a welcome drink. My check in was done by Lara and she was so immensely helpful my whole week, recommendations , reservations , she was able to help me with everything. And once I entered the room it was really a wow moment for me, for that I have to thank Lara and Aina again it was so sweet. Other than that, all the staff were very helpful and it was a nice hotel to stay in despite this was smaller, it is hugely cosy and has an insane interior. Thank you!

We travelled to Barcelona for my Husband’s Birthday. Let me start by saying there are some very positive aspects to this hotel, however some issues during our visit. The staff were great, very helpful, kind and responsive. For my Husbands birthday they sent a bottle of fizz with balloons and made a real effort to celebrate his Birthday which was lovely. The Hotel is modern and boutique I really liked the location however Taxi’s are hesitant to drive off Las Ramblas to actually take you to the entrance. It was absolutely teeming down when we left and luckily the Hotel Concierge spoke directly to the taxi driver to make them pick us up from the hotel entrance and not make us walk ( in torrential rain) onto the main road. The path outside the hotel was being repaired when we visited, something we were not informed about either prior to our visit or during check in. The noise was very noticeable from 8:30. Each morning. On our final afternoon we did receive a call from the Hotel offering another room. ( not that we had asked), but this made no sense given we were leaving early the following day. The room was small and modern, the soft furnishings were lovely and the bed very comfortable. The storage wasn’t great ( for me) and not a lot of room to walk about or get ready. We booked a King Premium room and others may be larger. Breakfast was ok ( but nothing special) and the choice wasn’t excessive. I was slightly disappointed with my choice of hotel, it didn’t scream out 5* to me, however location and staff were great

I had a pretty disappointing experience at the Kimpton in Barcelona. The positives: friendly staff, great location. However, we had booked this as part of Chase Edit, which offers a few perks to cardholders. One perk includes "$100 property credit (once during stay, not valid on room rate, taxes, fees or gratuities)." This was not applied to our stay - I had to explain to the team when I was checking out that this was supposed to be applied. They then retroactively claimed it was only available for food and beverage - not on the spa treatment we had booked. They claim this was explained to me on a letter they gave me - but they never gave me a letter upon check-in. (The spa treatment, by the way, was a bit sketchy - hosted in an unused hotel room with no lobby.) To add, we were booked in a room next to a staircase that was loud all night long - to the point where we needed earplugs to sleep. When I brought this up to the team, they claimed (falsely) that these stairs were "rarely used." Our room also had a faulty toilet lid that was clearly installed improperly and clicked all night. We had to put weights on top of it to stop the noise. When I asked someone at the front desk to have it fixed, they said they would send someone up (and never did). Also, on our first night in Barcelona, we asked the concierge for a restaurant recommendation - they claimed to know great locations that weren't tourist traps. They sent us to an incredibly mediocre and overpriced tapas restaurant (think $120 for two people when we went to plenty of tapas places of higher quality during our trip that were closer to $60.) Super disappointing for a 5-star hotel - and put a damper on our honeymoon.