NH Collection Constanza

Very enjoyable stay at the NH Barcelona Constanza, nice room, friendly staff, outstanding breakfast buffet.

It is located a in a very safe and convenient location. The hotel is connected to a shopping mall . Taxi station is right outside of the hotel . We were very welcome during check in. The staff called “ Kazan” ( not sure if the spelling is correct ) . He was so polite and helpful to explain the area . However, during the checkout, a staff ( the tallest lady) was not so friendly us and other guests who didn’t check out sharp at 12:00. I could literally hear her yelling on the phone in the hotel lobby to those guests didn’t check out on time .

Nice and clean room. Located close to a big mall and a department store is only 5-10 minutes away. I especially thank front desk stars - Laura and Guillermina. Thanks Guillermina for her smile and considerable check in service. Laura helped proactively on my membership point issue, she worked efficiently and quickly solve my problem smoothly. She is a staff that the company should be grateful having. They are polite and nice.

The room was kept clean although the bathroom was a bit worn. It was hot in the hotel and no possibility to air the room. The water and tea in the room was welcome. And enough outlets to plug in. The staff was very friendly and helpfull. And the breakfast was great. But it did not start until 7 AM.

Safety issue! The room was unlocked after room clean. The cleaning staff maybe leave the door open for others to come into our room!