W Barcelona

Toppp!!! I went there last month for a proposal. The ambience was super. The service amazing from Markus and Mell . The view from NOXE restaurant is the best. Very friendly 🙂 and professional. Thanks you made my dinner unforgettable. 🙏 🙏 🙏

Amazing experience, wonderful welcome in the hotel. Patrick at the front desk was amazing, he could tell a lot about the city, Amazing Work. David from the evening shift in th Restaurant, also really good, he was really attentive, mega service and really kind. The Room was perfect, beautiful sea view and really clean. I've never had a bed so comfortable. Great Hotel, really recommend it.

Second time at W Hotel Barcelona and probably the last! Be aware of card extra charges! Stayed there in November and although having paid for the room already, I was told during the check in that they would “hold” 532 euros on my card as a security deposit! Found it a bit weird to be treated like a Vandal but ok, agreed to it! On check out I was offered the “express check out” and asked again if I had to do something regarding the “security deposit” and was re-assured that this was just a block on my card and that it wouldn’t be charged. Then 4 days ago I received my credit card statement and for my surprise (or not!), I was charged twice!! I have since called W Hotel Barcelona 3 times, only to be met with sarcasm, passive agressive responses and no resolution of my issue whatsoever. In November last year we did have some extra charges too and I put this down as a mistake but now with this happening again and their lack of help, I can’t help but this they do this deliberately! What a disappointment! As others said, the place looks more like an events place/nightclub than a hotel. Beautiful but so not worth the stress and the bad service you receive.

Amazing view from the gym I loved it! I also recommend the Dj set at the rooftop wow incredible bar and experience we had … so modern and the workers so friendly… I think guests have preference on the list to get in the restaurants and parties so I went right away … such a vip experience.. Also really like the pool with the view to the litle beach such peaceful vibe…

Still decided to stay here after struggled by many negatives reviews since I’m a big Fan of W & wanna stay by the beach. As a Lifetime Platinum Elite Member I did not receive suite upgrade which I can always understand it’s only subject to availability, the room was quite small so I was wondering even no suite upgrade were there any better room instead say a cool corner ? The BONVōY app response was great ! Very efficient & helpful, the concierge too even better than Amex Centurion. Omelette from breakfast is one of the best among many hotels. It really upset me when checkout that I waited long for the bell boy & I almost late for the flight so I couldn’t wait & had to carry 2 baggage & 2 hand carry by myself so stupid. Night before I requested to the lady at reception to schedule a bell boy to my room at 10am but she replied there will be a full team so don’t bother the bell boy to wait for me since I may be late ! So the client has to wait for the bell boy instead ? What kind of services mentality is that ? One of my worst experience on luggage services !!