The Bath Priory Hotel and Restaurant
Bath, England
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About the Hotel
Built in 1835 as a private home, The Bath Priory Hotel resides in row of 19th-century townhouses in a tranquil neighborhood in historic Bath, just over 100 miles west of London. This tastefully refurbished member of Small Luxury Hotels of the World boasts a beautiful Gothic façade, fine paintings and antiques, and fully restored Victorian kitchen garden, which supplies the celebrated onsite restaurant. Individually designed bedrooms and the private Lindenâ€(TM)s Villa make this country house-style hideaway complete.
Location
The Bath Priory Hotel and Restaurant
Weston Road
Bath, England
BA1 2XT
Nearest Airport: BRS
Features and Amenities
- Dining
- Private Dining
- On-Site Amenities
- Pool
- Nearby
- Historic Sites
Reviews for The Bath Priory Hotel and Restaurant
High expectations but really disappointing
Sadly a really disappointing stay. I should have read the recent comments on Trip Advisor before visiting. My Husband and I came here for our babymoon and wouldn’t come back again. On arrival the room wasn’t ready, which was fine so we made use of the ‘spa’. The pool is very small with clear signs of wear and tear, including dirty filters all around the pool. There is only one steam room and one sauna, with no jacuzzi - hardly a spa. We were upgraded rooms to a suite, however this was very dated and dusty. It was a warm day so the room was very hot in the evening and the aircon didn’t work, so we hardly got any sleep, even with the windows open (not ideal when heavily pregnant). Another disappointment was the breakfast. It took about 15 minutes to have our order taken, and then another 30 minutes to get our breakfast; then to be told the main breakfast item I had ordered wasn’t available and I could pick something else. However after waiting 45 minutes already, I wasn’t about to wait another 30 minutes. I would avoid staying here, especially at the rate they are charging. I raised room concerns to reception but the response was the aircon gets serviced before the summer so may be why it wasn’t working?
KAHtraveller1
Expensive and disappointing!
I booked this ‘spa’ hotel for my partner's 50th, We love a spa break, and as it was a special occasion, I chose 5* accommodation. We arrived at the hotel late in the evening. Having not had dinner, we didn't want to risk heading into Bath without reservations, so we decided to stay in the hotel; this was our first mistake. We were shown quickly to a table in the pantry, where we were given the pantry menu. This was possibly the most confused menu I have ever seen, with small dishes and sharing plates that were mismatched and very expensive. We settled on a 'sharing' steak, two portions of fries, bread, and some charcuterie meats. The dishes would not have been enough to fill one person, let alone two. With wine this dry, basic, and confused dinner totalled £160! This was not groundbreaking progressive food, it was steak and chips big enough for one person. The following afternoon, we headed to the spa - the main reason for booking this hotel - to find that the steam room was out of order. At this point, I realised that the £600 2-night spa break was just a hotel with a pool and sauna! Also, children are able to use the pool, and so the relaxing afternoon we craved was spoilt by the sounds of a child enjoying the water. There is little atmosphere in the 'spa', usually there would be some relaxing music but sadly not in this case. We did not use the spa on the second day. Thankfully, our room Peony was lovely, clean and comfortable; we had been given this as a free upgrade. The interior design is in need of some modern touches and is tired in places, not what one would expect of 5*. The staff, however, were friendly and helpful, ensuring the broken Nespresso machine was quickly fixed. The walk into Bath is pleasant and only takes 15 minutes; we decided to spend most of our time in Bath itself. The hotel feels like it is stuck in time and appeals to a certain demographic; we will not be returning! Overpriced and underdelivers.
Lucy F
Awful service
The service was ridiculously slow and painful. It wasn't very busy yet we had to wait over 10 minutes for someone to just come over and take our drinks order. They eventually did and then it took another 25 minutes or so for the drinks to arrive (pineapple juice, coke and a prosecco). The bread starter in fact came before our drinks... The food was very tasty when it eventually arrived. We were waiting for someone to come and take our dessert order for over 15 minutes. We kept looking out to find someone but it was very quiet and empty and not many staff were around to ask. We asked for the bill and waited over 15 minutes for the bill (it was around 4:15pm by this point and we needed to leave and get on). We went to find someone (no staff around again to ask) thinking they would help us get the bill quite swiftly, and this still didn't happen. We stood up to put our coats on and get ready as it was now 4:30pm and we needed to go. The waitress said that they were waiting for their colleague to return the card machine. One card machine for the whole place? We were stood with our cards out waiting to pay and for someone to appear with the card machine. The service was shockingly poor and in all honesty, we wouldn't return as it felt like we weren't heard or seen. Three hours for a lunch due to lack of consistency and basic checking in on the table. It was a shame.
jmichelleb288 - Bristol, United Kingdom
Treatments were excellent, but spa day below average
We visited for a special occasion, booked a massage and spa day. The first thing tomake clear, which we knew already, was that the ambience of the hotel is very good. Included within our package was lunch and champagne. The lunch, whilst well presented, was minuscule. The photos I attach make it look bigger than it actually was. We are not big eaters, but felt that this was something that was a token gesture rather than part of a full package. Service was below par. Whilst the staff were very friendly, there was little order. We were forgotten about, shown to our table late after we had flagged that we were still waiting, and after waiting for our dishes and eating, were presented with a bill and a card machine , including the so-called optional tip. We had a bill, because the included champagne was not mainstream (equivalent to supermarket) and terrible so had to order two classes of normal entry-level champagne. We also had to order some chips, of which there were seven. And for this, we were presented with a £5 gratuity on top of the bill. The pool room was okay, but it is very small. The steam and sauna were sufficient, but nothing to phone home about. However, the actual treatments that we both had were outstanding. Alice in particular is on top of her game, and I see her referenced to many reviews; deservedly so. Overall, it was okay, but apart from the treatment, not worth the money. Best way to improve was to actually deliver a lunch as marketed.
timborules84 - Bath, United Kingdom
Disappointing
Very overpriced and not what is expected of 5* hotel. Mismatched furniture, tv not working,heating thermostat broken and low water pressure meant we couldn't take shower or use toilet. Ridiculous charges for food and drink. Charged for items we didn't order also 10% service charges are added to everything!! I would not recommend this hotel and seriously think their 5*status needs to be urgently reviewed.
erikam08737In - Birmingham, United Kingdom
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