Park Hyatt Beaver Creek Resort & Spa

This hotel does not meet my expectations for a Park Hyatt and is an outlier to the downside. With rates in season regular between $1000 and $2000 per night, expect to get zero special treatment if you're a Hyatt Explorist and stayed over 30 nights last year in Hyatts. Don't expect to get a late check-out either. What you can expect is disorganization at the front desk, credit card readers that don't work ("please come down again later so we can swipe your card") and a hotel crowded with people from the East Coast. This hotel is a waste of 45,000 Hyatt points. Do yourself a favor and stay somewhere else. We checked out early and went to Vail.

Outstanding service, perfect location, gorgeous venue, and right on the mountain. We could not have been more pleased or blown away. All services were spot on and we were so very pleased. The front desk staff was beyond attentive. Room service was delicious. The bar and grill staff were amazing.

This was our 4th year in a row at the Park Hyatt Beaver Creek and we plan to go again next year. The hotel (and area) is perfect for families, especially if you have younger kids, as everything is nearby. The breakfast buffet is outstanding, as are the facilities. I think the hotel gets better every year. This year we visiting from Dec 18-23 which is a little closer to Christmas than we normally visit, and expected crowds would lower the guest experience a bit, but we were incorrect. The hotel handed the sold-out level crowd very well, and we never waited on drinks, food, or elevators.

Terrible experience. The room was outdated, mattress was old & uncomfortable. Rude staff, (not ALL of them) mainly the bartenders. Not able to get coffee till 7:30 am. ANYWHERE!! We needed a driver to drive us 1 mile to dinner at Splendido (we would have walked but it was dark and all uphill), we were told by front desk to "call a taxi". On The Park Hyatt's web site, it states there is a car available to take you within beaver creek. The cars were not being used at that time. We asked one of the doormen if he would arrange a car to drive us. Thank goodness he was willing to help, otherwise we would have been very late. I would never stay here again and would not recommended to anyone.

Very nice staff, clean rooms, excellent service. We would go back again and you cannot beat the ski in and ski out luxury. The spa was serene and the staff there was kind. The restaurant was good for breakfast but limited vegetarian dishes but you can make do.