The Peninsula Beijing

I have stayed here twice before and it was great both times - as far as room quality and general service were concerned, excellent. On this trip, awful. The room I was assigned was filled with stale air and the temperature couldn’t be reduced from 23 despite setting it lower. After letting reception know the first time they agreed it would take a while to get cooler. I went out for a few hours. On my return, I noticed staff taking fans to people’s rooms. When I got back to the room, it was still stale and 23. I went back down to reception and told the duty manager. She offered me a fan. No, I said loudly. I’m not paying $750 a night to use a fan in the hope of getting some circulation and cooling. They said they would show me another room to see if it was cooler. It wasn’t much cooler. I said to the person who took me to this room: be honest with me, is there a problem with the air conditioning? Is it broken? Just tell me if it is and I will move hotels. No, they said, the government does not allow us to have cool air in the system because of the weather. I asked if every hotel was the same. Yes, they said. They offered to get someone to open the windows in the room and put in an air purifier (necessary because of Beijing’s pollution). The room did get cooler and fresher but the air quality was noticeable not good. I checked out early the next day and left Beijing after my last meeting. No point paying $750 a night if you can’t breath properly in the room.

Nice hotel and the staff are great. I thank the employee, Bren, for his kind and support. I recommend this hotel for all my friends when they want to visit Beijing. One more thing everything you need it in your day you can find in the hotel restaurant and luxury store

What a delightful surprise! This charming boutique hotel captured my heart with its unique character and personalized service. The eclectic decor told a story in every corner, while the cozy rooms provided a perfect retreat after a day of exploration. The staff felt more like old friends, always ready with a smile and local recommendations. The rooftop bar was the cherry on top, offering stunning su

My stay at The Peninsula Beijing was nothing short of excellent, truly unforgettable. A special mention must go to Joanna for her warm welcome. Her professionalism, along with her team’s, elevated the entire experience. Every staff member demonstrated utmost professionalism and friendliness, truly reflecting The Peninsula's high standards of service. The breakfast was lavish with a wide variety of delicious options. Overall, I was extremely satisfied with my stay. Special thanks to Joanna and her team for making my trip filled with delightful memories. Highly recommended to anyone visiting Beijing!

the hotel in the mine center and close to everything. staff are super friendly and helpful. breakfast i don't know but so far is good and they do the best omelet i ever had best chef. the room is an amazing that i dont want to go out and all the time i need to be on the sofa or in the bed my comment on the bed ((one of the best bed's i ever been all over the world hotels)) clean 1000% one of rare hotel that i saw them changing the full sheets every day. Lundry service VERY FAST hot facilities good the gym 247 there is spa and an amazing rooftop restaurant view.