Grand Hotel Villa Serbelloni

This was our second stay here and my husband and I both came to the conclusion that we will never stay anywhere else while in Bellagio or Lake Como. The staff were very welcoming and we did receive a room upgrade upon arrival to a junior suite with a terrace and more views of the lake. The room was very relaxing. We love the array of foods for breakfast and honestly could not say anything more about the coffee other than it is outstanding. Best coffee of our entire trip. We absolutely love Serbelloni

This is a fantastic waterfront historic (family owned) hotel - on a beautiful property in Bellagio. We enjoyed everything about our stay - the staff are gracious and so accommodating, the breakfast is superb, the grounds are lovely and the gym is very good. Their location is very close to the main part of town and the waterfront ferries, and you can park onsite (with advance confirmation). We arrived via car ferry, and the drive through town is a bit of a challenge, very narrow roads and many pedestrians, but it can be done. If we had come in July or August, we would probably have used the swim platform and diving board but it was cooler in late September. The room we had was very nice and spacious with a nice balcony looking out on the town and church. We didn't have a chance to use the spa facilities, but they looked quite nice as did both pools. Highly recommend this hotel, and if you do be sure to wander and enjoy the grounds as well.

This must be the most beautiful hotel and not just because of its fantastic views, grand location and grounds, but because of the incredible people working there! We felt like part of their family, always taken care of and always met with a smile and warmth. A home way from home! Also worth mentioning is the bar and the incredible gin experience, one of the kind, just as the people behind it! We will definitely be returning!

This is my 2 nd visit to this fabulous hotel this yr and my 2 nd review . One is greeted on arrival by the very charming Guest relations manager Frederica who escorts you to your room and answers any queries you may have . The staff treat you like a member of the Serbelloni family . And that’s what this hotel is … an extension of the Bucher family since 1918. Such longevity is so rarely found today . The facilities are outstanding whether it be the pool , fitness centre , breakfast room and 2 restaurants. Mistral in particular under the care of Luca is outstanding. And then there is the private garden and a view to die for … but not yet !

Everything about this hotel was top notch. Outstanding service especially by the very helpful guest relations personnel Francesca(?) and the very lovely wait staff/server, Mandolina(?) who delightfully helped celebrate my birthday. A perfect stay at a perfect location at a perfect hotel.