The Ritz-Carlton, Berlin

Superb Excellent Hotel! One of the very best Ritz Carlton Hotels I have ever stayed it. Luxury, Amenities and 5 plus star service from every employee there. Love, Love, this Hotel! Can’t wait to go back. Every minute delightful. The finest details addressed! Loved my room, the space, the bathroom, the bed, the food - just everything! They even packed me a delightful to go bag of water and snack bars for my long journey . Can’t say enough wonderful things about this hotel and the marvelous staff.

Hotel is simply wonderful and the service is truly outstanding. We booked on points from Marriott Bonvoy and we were offered an upgrade and glass of champagne on check-in. They really go out of their way to make you feel welcome. We will definitely stay again. One tip in terms of parking: we parked in the underground garage in Sony Center opposite hotel and paid only 5,- euro for the whole night. If you come by car you may try this, otherwise they have valet parking.

Excellent Hotel in the "old" center of Berlin (Potsdamer Platz), with everything you can expect from a Ritz Carlton: quiet rooms, friendly staff, and good breakfast. I had a lovely welcome at check-in. The only less positive note is that it feels like a business hotel, and it lacks warmth. They could add some dish to the room service menu—it is very essential.

The hotel’s location is well located, and the lobby and bar are elegant. The real magic of this hotel was the staff - incredibly warm and professional. Maybe this level of service and training is a lost art not, but not here. From check-in (charming Renata) to breakfast to the front door, the staff was excellent. It really made an impact on our stay.

I’ve only one other time written a review while at a hotel but in the brief 3 hours of being here I feel compelled. Our experience thus far reminds me of what staying at the Ritz Carlton was like a decade prior. It has restored my faith in a brand that once went head to head with the likes of Mandarin and Peninsula. It has reminded me just how important true service is to the hotel experience. With the exception of our amazing experience at the Ritz Carlton in Tokyo last summer, our recent Ritz experiences have been unremarkable - a sentiment shared by many travelers these days. I chose a 5 Star hotel because I knew that would make the overnight flight less dreaded. I’m so glad I chose the Ritz. And here is why… 👍 The room was ready upon arrival 👍The rollaway bed we had arranged was already in the room made up! 👍We were offered a welcome glass of champagne 👍The extra foam pillows we ordered were delivered lightening fast 👍The sauna steam room and gym area is fantastic 👍The bathtub is glorious even in a king corner room 👍The welcome bottle of wine at turndown along with a full size chocolate santa was the final touch that reminded me of the glory days when you were made to feel special Well done! The Brown family can’t thank you enough for making sure the lacking sleep from an overnight flight just melted away…