Cameo Beverly Hills

Never again, not even after their claim of undergoing refurbishment soon. I chose this hotel randomly, only because of balcony (No chairs & table like shown on their website). Their pictures online sells you something else. The hotel & rooms are run down from the lobby, bar area (half is closed off as construction site), hallways, pool etc. The carpets in hallway & balcony (weird!) were musty, stank like someone's unwashed dirty socks. When i opened the room, it smelled mouldy, mattress is old & springy/ super soft. No fridge/minibar, bathrobes, tea/coffee machines etc. At least don't claim to be five star property. Pool's in a sorry & rundown state with fake grass & broken chairs everywhere. They assigned me room next to service cupboard, which was being constantly banged shut.

Here’s a first. Ex employees took over property protesting the hotel mgmt. Yelling from loud speakers and banging drums and throwing trash around in the parking lot at 7AM. Staff failed to take responsibility with guests. Protestors stayed all day and no effort to discount the stay on check out. $60/Night in Hidden Fees as well. Terrible Experience.

Hotel is a bait and switch property. They add on 25% ‘extra’ charges that you will miss in the small print. Non standard items, like early check in fees and destination fees. Avoid this property, they have a hand in your pocket once you arrive.

Loved my stay here. We got a great deal on a suite and the whole family was comfy. The trip started with complimentary wine and cheese and a dip in the heated pool in November. The staff really goes above and beyond to smile and make sure you’re taken care of. Quintel at the valet and everyone at the front of desk made the staycation especially great.

I have been using Hilton for the last three years and the Cameo gave me an experience that made me feel at home. The front desk team are an incredible duo who made me feel so welcome. Make sure to check out Elizabeth at the bar, she makes the best drinks.