Montage Palmetto Bluff

The Montage is located in the Palmetto Bluff resort. It is a remote location. It is priced as a very luxury resort. Unfortunately when compare to other similar resorts, the front desk and valet service failed to meet expectation for $800/night.

Perfect place to visit for a solo vacation. Lovely property. Top notch team. I felt valued and pampered. Patio next to the lagoon was perfect for reading a good book. Spa is now one of my favorites. Wonderful services and beautiful relaxing amenities. The perfect bed for the best sleeps. Look forward to returning.

This property is very good and the setting is about as good as you can get with a strong low-country, laid-back, Southern vibe. In my view, the Montage rates a B+ but they charge like they're an A. We stayed most of a week in a river front cottage that was charming. The cottage is large inside, a nice firteside sitting area, a really good bathroom and changing area, plus a large screened back porch. Really, this is as good as you can get. So why not rate the Montage an "A"? A) Staying in a cottage is private and cozy. But the one we were in was far from the hotel and restaurant. With no kitchen in the cottage, meals like breakfast required a trip to the hotel. If the weather is good - that stroll would be nice. When the weather is wet or cold or super windy...that trip is NOT comfortable. B) The Montage attempts to solve this issue by offering door-to-door golf cart pick-up. Fine as it goes - but one day we stood and waited for 20 minutes as no cart was available or they forgot about our request. And cold is cold whether walking or riding in a golf cart. C) Consider what time of year to go. The early January period is extra sloiw and The Montage uses that pause to repair and refresh facilities. The result is many shops and restaurants were closed. This isn't the Montage's fault - but just letting you know to be certain you understand what will actually be available during your stay. D) Activities are focused on out-doors things which makes sense. Great, unless the weather is bad. Just know that if bad weather renders outside activities undoable - there are not many inside activity options. Lastly, somehow, service was off a bit from time to time. Our car was valet parked, we ordered it up, and it wasn't delivered as they forgot about our request. I already mentioned the long wait for a golf cart. Staff was mostly excellent but some, in guest facing positions were less welcoming. Small issues but - with an "A" cost I expected comensurate "A" service all the time.

My experience at Palmetto Bluff is one I will never forget. The amazing staff, especially Hope Green and her team were exceptional. I was chosen to exhibit my artwork in The Octagon Restaurant. My team worked closely with the staff of The Montage to create an unforgettable event. Guests were greeted with champagne and hors d’oeuvres and treated to the beauty of the restaurant and bar. The wait staff, bartenders and servers were courteous and professional. We had dinner with a party of 10 waited on by the amazing Gary. Gary is every restaurant’s dream server. He was attentive and funny without being overbearing, he was professional, beyond reproach. We all fell in love with Gary. Our room was large, clean and remarkably comfortable. Every single need was anticipated and taken care of before we even thought of anything. The bathroom, bedroom and all room accommodations were five star. The most important aspect of our stay was the phenomenal people who make their living at the Montage. The valet, the front desk staff, wait staff, kitchen, shop, spa, etc. etc, have found where they belong. They collectively create the unique, superior and extraordinary experience that is The Montage. I cannot wait to return.

One of the finest properties in the world, with word class service. We have now been to a few Montage properties in the US, and I Would be comfortable rateing them above the Ritz and the Four Seasons. The outdoor oster roast was one on the nightlight, with the South Carolina coastline as a backdrop.