Sofitel Bogota Victoria Regia

Seriously?! These folks are NOT ready for prime time. It’s not third world (we discussed this over dinner and concluded definitely second world) but OMG their idea of hospitality would be a joke if they weren’t charging first world prices. That kinda takes the humor out of it. New Year’s Eve party would be comical but for the fact I had to sit there at their maximum decibel levels and every time we complained that we had to scream at each other to have a conversation they’d turn the “music” louder. Their new years dinner included warmed up leftovers from breakfast (the empanadas at breakfast were outstanding, but warmed up for dinner not so much), and between the mediocre food and the mind numbing noise they called music it left us wanting to leave early. Like I said these folks just aren’t ready for prime time but they charge top dollar for their comical attempt at “hospitality”. E for effort guys.

Lovely hotel. Staff was incredibly helpful . The room was a bit dated but very nice . The bed was very comfortable. The room was peaceful and even though facing a busy street, was not noisy at all. Turn down service every evening. The breakfast was great. The room was great value for the quality. My only complaint was that the toilet in my room (606) was not flushing optimally.

Well, let me just say that I’ve stayed here several times before in the past. And I always liked it. This time my flight was arriving very early at 7 AM. So I called the weekend in advance and saw if I could check in early. I had booked my hotel with points that I had accumulated on Expedia. I had leftover points as well so if I needed to book a second night so I could check in early I was going to do so. I called the front desk and they notified me that if I waited until the day before I could probably inquire about an early check-in. They told me that if he would apply, but it would be better I do this. I asked him if I just spoke two nights would be better and they said just wait and see until the day before. I was very happy with this and it seemed like they were trying to help me. The day before I called in and they said yes early check-in was available and to go ahead and book my night. So I booked it using my points and I had extra points available. When I arrived, they told me that the check-in early fee was $330. This was actually more than the rate online for a full night. The man at the front counter was very polite as is most of the staff. I was kind of dismayed and told him that that was a lot of money for just checking in early. He said sorry and that was the policy. I understand the fee would apply for an early check-in, but to be more than a might be rate I thought was ridiculous. The thing that drove me insane was I could’ve used my points to just book an extra night if I needed to. It’s a beautiful hotel. Staff are nice, but I will never say her again.

Arrived at the Sofitel in Bogota for the first two days of my Colombia trip (and will also be coming back in a few days for my last night in Colombia). I can’t say enough positive words about this hotel. The staff is absolutely wonderful, friendly, cheerful all the time and really helpful. Room was pristine clean, plenty of offerings at the breakfast, location wise also a very good choice. Happy to come back in a few days!

Sofitel Bogota is magnificent. It is a beautiful hotel in Zona Rosa. Bars, restaurants and shopping are walking distance. The rooms are large, well-appointed and lovely. Staff is great and very helpful. I wouldn’t stay anywhere else in Bogota.