Four Seasons Resort Bora Bora

Solid hotel, I went here as I heard it’s the undisputed leader in Bora Bora. Also, as a solo traveler it was said to be more of a fit vs honeymooner heavy St Regis. It didn’t meet Four Seasons expectations. The staff was friendly but they didn’t go out of their way like most Four Seasons properties. No check up on the stay nor anything above and beyond. I had an issue where the Vaimiti Restaurant wouldn’t let me sit by the water for one drink, despite the restaurant being nearly empty and me wearing proper attire. I shared my concern but never heard back. Even a Hilton would address that, so what a fail. The property is a bit tired and could use some upkeep vs putting it off for another year. For example, my deck was half refurbished…just finish the job. (See attached pic). The food was average, nothing was exquisite. Breakfast solid and cheerful staff there as well as the pool bar. Solid hotel but overpriced for what I paid and what I have seen from the Four Seasons. I hope the make some changes as this place be so much better like I’ve heard for years of old. Room 411 , departed Sunday July 12.

Would never come back. Too many restrictions. It feels like a prison, especially considering how much it costs.

Very poor service. I don't want to come here again.

Poor service, dirty rooms, and a very disappointing experience. We didn’t like it at all.

Our family had dreamed of visiting Bora Bora for many years. We expected this trip to be a once-in-a-lifetime experience, but unfortunately it turned into a huge disappointment. The service at this resort is simply unacceptable. The staff are inattentive, unprofessional, and often forget even the most basic guest requests. Room cleaning was extremely poor, and many requests were either ignored or never fulfilled. Basic hygiene and toiletry items were not delivered, and we constantly had to follow up on things that should have been taken care of automatically. The management team showed little interest in resolving problems and demonstrated a lack of competence when handling guest concerns. For a resort of this level and price, this is shocking. The food was equally disappointing. We expected high-quality international and Mediterranean cuisine, but instead most of what was offered felt like ordinary American fast food. The quality, variety, and overall dining experience were far below expectations. This vacation was supposed to be a dream for our family, but it became a major disappointment because of the poor service, lack of attention to guests, and low standards throughout the resort. We will never return to this property and cannot recommend it to anyone.