Four Seasons Resort Bora Bora

Amazing resort and excellent service

This was our 2nd time at the hotel and the 2nd time that Maja at Bora Bora Childcare looked after our 7 and 4 year old. Everything about our experience was wonderful. The kids were so excited to see Maja again and they dived straight into adventures together including searching for and racing hermit crabs, art and crafts and even decorating Easter cookies. It was really easy to coordinate with Maja and she would happily come and meet us wherever we were in the resort. She sent photos and was highly communicative and flexible throughout our trip. The team at the hotel was also fantastic and they coordinated everything so well and were really kind to the children. We hope to come again soon!

Spent 8 nights here in May. Pros of the resort: the views and property itself are stunning. I've been to multiple places in the Caribbean and Hawaii, and Bora Bora does feel different and distinct from them. Mountain view category is important as the view is dramatically better on the mountain view side versus the lagoon side. Service via the Four Seasons app was extremely prompt and well-coordinated. It's a great place for both families and couples, which is a hard balance for a property to strike. Cons were the lunch and dinner offerings were somewhat mediocre. Food was not actively bad, but if you're from a major city like NYC, SF, etc., the food in the resort is a step down. Breakfast options were better with a la carte offerings and daily rotating pastry selection and buffet with plenty of non-dairy and gluten-free options. There were also a couple of termite shavings in the bed during my stay. Overall, it was a really beautiful property and location.

Man, this is just an enormous disappointment. If there is one hotel you keep reading about as the pinnacle of paradise in your life, it surely is the Four Seasons on Bora Bora. That puts the bar high up. Unfortunately, the reality doesn't even clear a much lower bar. This is just not Four Seasons caliber. The infrastructure is dated, the restaurants are nothing special. But most importantly, it just seems like it's run by people way out of their depth. Little service, little organization, and stuff just doesn't work. Don't know if this is a recent issue - but every single family we met in French Polynesia after our stay at the Four Seasons unprompted complained about these same issues and regretted their stay. Just a huge bummer.

We decided celebrate our 25th anniversary and We just returned somedays ago... We knew this same resort in Bora bora previously, and is far and that makes it a little complicated but we are very happy of our decision.... We had an amazing votes renovation ceremony...Hugo our personal hostess was so open and friendly that makes complicated to explained it; and our Wedding planner: Marine was simply AMAZING this lady was so nice, smart, gently and support us all the months of preparation in a great way but in the days We stayed in the resort was really helpful, nice, and gently that confirmed us that was the Best decision.... The place, the resort, the staff, the food, the services... everything was PERFECT !!!! Maruruuu !!! José Antonio Hernández & Jeannetteh Larios