Four Seasons Resort Bora Bora

Out of two rooms taken for four nights , one of the rooms had no AC working for two of the nights . Guest services were apprised of this repeatedly at different times. An engineer was in and out of our room all morning and afternoon the next day till it was time to leave for an excursion so the room couldnt really be used during free time. Despite this the AC still wasn’t working and there was no update from the Hotel . On the third night the Duty Manager confirmed that the AC was working but it collapsed after half an hour . They gave an alternate room to sleep in the third night . The idea of a holiday is not to expend a lot of energy on continual follow up , not to mention on going stress nor packing, unpacking It’s most unexpected at Four Seasons where the room costs were more than $2300 per room per night . Finally by the time of check out the Manager agreed to refund the cost of two nights for one room out of the 8 room nights via the travel agent . It will come though but we d rather have had the rooms than a refund. The restaurants and bars were good and the young Aquatic centre expert very helpful and knowledgeable . The room was otherwise good as was the veranda. The layout was too vast - sometimes more is less . The staff was otherwise good .

The staff at the Four Seasons resort in Bora Bora are simply incredible! We stayed in bungalow 430 for ten days! Patricia the concierge is amazing, she makes sure your every wish is met and even exceeded! We had a lot of rain during our stay and we told Patricia at breakfast that we were just going to do a movie night, and order in pizza. Well she made sure we had popcorn for our movie night, they sent a bottle of champagne! And Vanuatu and Vairea, the two girls from in house dining were spectacular! They set the table like it was a five star restaurant! We were just so impressed, we couldn’t believe the service at the Four Seasons resort! My partner Merena is gluten free and everyone made sure that they catered to her allergies like we were all one big family! The sun did poke out for a day and we had booked jet skis with Tamu for one hour and he guided us all over the inner ring of Bora Bora! I would highly recommend Tamu for your jet ski tour guide! We had done the intro to scuba diving with King, he was so patient with us as we had never scuba dived before and he took his time to show us how to use the gear. Couldn’t ask for a better instructor! The next day we did an actual scuba dive with Po and Flo who took us out on the boat and we did a 40 minute dive! We were down about 20 feet for a full 40 minutes! It was so incredible, Po showed us so much life on the sea floor, and Flo the captain of the boat was so helpful with getting our gear on and taking it off! They were both so incredible! We also did the group snorkelling twice, once with Cyril and once with Amber, the marine biologists that are both very passionate about their profession and showed and explained all of the sea life in the lagoon. Snorkelling in the lagoon was like swimming in an Aquarium or fish tank. Then we did the Learn all about Coral with Amber and what an experience, OMG! She made it so fun and we learned so much about coral. Even Alex the resort manager who realized that we were lost, gave us a ride to the Viamitri for After Glow night! I can’t say enough about Paulette and all the staff at Ari Maona restaurant for taking care of us every day for breakfast, dinner and sometimes even lunch. All the staff at the pool bar, the spa, and even the cart drivers that gave us rides back to our bungalow every night were absolutely spectacular! We felt like we were royalty at the Four Seasons Resort for the entire 10 days we were here. It was my 60th birthday on December 10 and I wanted to turn 60 at the Four Seasons Resort in Bora Bora, which has always been a dream of mine. We were treated so well by absolutely every staff member on the resort that we are coming back during their peak sunny season! If I were to rate the Four Seasons Resort out of 5 stars, I would have to give them 5 stars 5 times over! That’s how much they deliver over and above your expectations!

Paradise, maybe! I can not describe how beautiful the resort is. Amazing! Everything in this place is just so magical and serene. The service from everyone and I mean everyone was so friendly, professional, and nice. We came as guests but left as friends. All the villas are so nicely done. Rustic, luxurious, comfy. I contacted the hotel in advance to organise surprise for my wife and it didnt disappoint. The breakfast its delicious, all the food in all the restaurants is of high quality and sooo fresh. Wanted to mention Jeanette from the Vaimiti restaurant. Amazing friendly service! Overall for us was one of the most beautiful vacations that we had and would definitely return! Kudos to the whole team!

By far, the best service at any resort we have stayed at in the past. The location is STUNNING… we have to come back. The overwater bungalow was everything I wanted it to be. You must do the Canoe Breakfast, it was incredible and tons of food as well.

Most beautiful place on earth and the service is top notch! We hired Maja as a babysitter twice during our stay and she was so good with our girls that we wanted to bring her back to the States with us! Amazing service all around. Simply paradise!