Boston Harbor Hotel

Unfortunately, we had a horrible experience at this hotel. I can only assume we were given the worst room because we booked through Expedia instead of directly through the hotel, although we paid $3300 for 5 nights. Asked for a room change immediately and we're denied due to the hotel being full. Paid for a harbor view but were given a very obstructed view. After sleeping 3 nights in the dilapidated bed, the manager finally moved us but not without much pain and stress! Would not return. ***Update-Called and spoke with Steve Johnson, Operational Manager.

We recently enjoyed a long weekend at the Boston Harbor Hotel. This is our second time staying here. The location of this hotel is perfect for seeing the sights in this beautiful city. The Boston Harbor Hotel is beautiful, but it is the staff that really makes this hotel special. Everyone is so pleasant starting right when exiting the vehicle. Every interaction we had with the staff throughout the hotel including the valet driver, doorman, bellmen, front desk, concierge and bar tenders was absolutely the best. The cleaning staff works very hard and should be commended, we appreciate the spotlessly clean room and public areas. Needless to say, we enjoyed our stay very much and will definitely be back again.

We stayed at the Boston Harbor Hotel for a mix of business and pleasure, and it was a fantastic stay. Well-appointed rooms, comfortable bed and linens, ample towels and Diptyque bath products — but the service was the real winner here. Every staff member we encountered was friendly and helpful — we felt taken care of from the moment we arrived to the moment we left. We will definitely be back!

Wow, this hotel is so amazing, first, it’s only 10 mins by Uber to the hotel and when you got to the hotel, there’s a bell man to take your luggage and everything is taken care of! The location is so centrally located that it wasn’t far from anything! We walked everywhere! Saw all the major sights and we did the freedom trail!

We have stayed here 3 times, love this hotel. Rooms are lovely, housekeeping very good. Concierge was very helpful as were all bell staff, doormen etc. we enjoyed the summer in the city concert series one night and hotel reserved us a great table.