Hotel AKA Back Bay

If you're looking for a boutique hotel (which are not easy to come by these days), stay at AKA Back Bay. It's a 7 minute walk from the Amtrak, making it a really easy commute from New York. The staff is wonderful (ask for Ryan!) and they work extremely hard to make you feel valued. The rooms are clean and the gym is beautiful (looks freshly renovated).

This moderately upscale contemporary hotel is clean, comfortable, and well located if you want to hit Boston's tourist attractions. Our room was large and well-furnished. Bed was great (best sleep in ages). No real complaints--and if you read my reviews you know I'm not shy about complaining when there's really something to complain about--but there were a few nits to point out. After a long flight, we arrived at the hotel late and by the time we got to our room it was after 2 am. The room was clean, pleasant, and we were ready to collapse. But the window blinds were up and the exterior lights from the buildings around the hotel glared into our room. Pull the blinds down, we thought. Easy enough. No, not easy enough. You needed a phone app to do it. To get the app, you need a QR code, then a visit to a blinds website, then read the instructions, decipher them, and carry out the steps needed to lower the blinds. Just what you want to do at 2 am. Why not allow guests to simply pull down the blinds? Sometimes high-tech is useless. And our Nespresso machine didn't work. No big deal, but when we told the desk clerk, he got a little snarky (lose the attitude, pal) implying we weren't tech-savvy and didn't how to work it. The tune changed when two of the hotel's techs also couldn't get the machine to work. I still don't understand why they spent 45 minutes fiddling with it when they could've just brought a second one that did work. Oh, I forgot, they did bring a second one. They couldn't get that one to work either.

This hotel was great from the minute I walked in and smelled the wonderful scent of the lobby. The staff was very attentive, rooms clean and good size. The location was close to so much that we could walk to. Looking forward to the next time I can book another stay at this hotel.

Excellent hotel with very comfortable bed and great location. My amex platinum lists this hotel in their portal in their Fine Hotel collection and they did not disappoint us. Though they don't have a spa in the hotel the food from The Berkley was excellent and portion sizes were good. We got early checkin too which was a great bonus.

Our first stay at Hotel AKA Back Bay in Boston.It definitely will not be our last. We have family in Boston with whom we spend the holidays. When we got to the hotel, Troy was at the front desk. He explained the goings-on at the hotel to us. He was very professional and personable. We shared a couple of laughs, which started our stay wonderfully. All the other hotel employees we met were very pleasant and willing to help and answer any questions we had. Ala in all? At least five stars!