The William Vale

My partner and I chose this hotel for our stay-cation honeymoon. We wanted a chill couple of nights as newlyweds in a nice hotel. Everything seemed good at first. Aside from some manageable issues, including an uncomfortable couch, a broken door latch, and broken automated curtains, the first night went well. We also had to pay extra for any fun honeymoon accommodations and they were completely unprepared for a vegetarian guest. The view from the terrace was unreal and the room was nice, at least in the evening light. In the morning, the room looked rundown. The problem came the next morning at 7:00am when construction started right across the hall from our room. This was not disclosed at check-in and we were informed that the work would finish at 5:00pm. This didn’t work for us, because we weren’t planning on leaving during the day, so we were stuck with this horrible noise. They finally moved us at 1:00pm to a room the next floor up. We could still hear the construction noise, though. Trying to communicate and get any information out of the staff was extremely difficult, and by that point, we had already wasted many hours of our honeymoon being upset. We called a hotel a block away and stayed there the second night. This other hotel was so much more accommodating, even though they didn’t know it was our honeymoon, they just knew we were upset about another hotel experience. (For example, they gave us an immediate room upgrade, free bottle of champagne, tote, and drink tickets for the upstairs bar). I can say without exaggeration, this second hotel saved our honeymoon. I relayed this information to the William Vale staff upon checkout the next morning. They assured me that the director would reach out to resolve our issues. Unsurprisingly, this never happened. A truly awful experience that I can’t recommend to anyone.

I stayed at this hotel for a girls weekend. We LOVED the location. So easy to get to NYC-subway (5-10 mins walk) and close to Williamsburg with lots of shopping and restaurants. We thought the beds and pillows were super comfortable. The concierge was very helpful with restaurant recommendations. The staff was really friendly. We loved having drinks in Westlight with great views of NYC. We had dinner one night in Leuca and it was delicious. I would definitely recommend this hotel and would stay here again!

Great hotel location!! Perfect spot in Brooklyn and easy short ride into Manhattan. Hotel restaurant was delicious! The rooftop bar and view was super fun for a girls night out. Beds and pillows very comfy. Highly recommend and will stay again next trip to NYC

I work in film/tv and have to constantly book my colleague's stays in NYC, and this hotel always exceeds my colleagues expectations. It's clean, the staff are friendly, and the food options in and around the hotel are abundant. Their corporate booking team is incredibly kind and easy to work with. I plan on continuing to work with them as much as I can.

We had a corner suite in what seemed like a lovely hotel in the heart of a thriving area of Brooklyn. However when we returned to our room every night at 10 pm there was a nightclub across the street called that had loud music that kept us awake every night and some nights lasted until 3 in the morning. When we asked the manager Elaine what can we do to get a good nights sleep, she was elusive and did not care to help us in any way. We plan on visiting our daughter who recently moved to the neighborhood many times in the future and would no way stay at this hotel ever again.