Le Chatelain Boutique Hotel

Amazing with the only downfall being the breakfast buffet, which was a little small with limited selections. The rooms are large, clean and well equipped. The staff are so helpful. I would stay again if in Brussels. The location is fantastic and right in the city.

We have just returned from an exceptional stay of two nights at Le Chatelain, booked via our Eurostar trip. Absolutely superb hotel in a very nice district - the entire staff team are really delightful, welcoming and friendly .... from the Reception Team (day and evening) to the lovely housekeeping team also. Our superior double room was spacious, immaculately clean, nicely decorated, very comfortable and equipped with everything you could need, not to mention cosily warm. L'Occitane toiletries were an added treat! Location is perfect - hotel is just adjacent to Avenue Louise with its very beautiful and many shops / cafes - also several super restaurants very close to hotel - Le Chatelain di Liban (fantastic Lebanese food) ; La Piola (Italian) ; Cafè Club wine bar - all great! We enjoyed the stroll down Avenue Louise to Metro Louise ( max 15 mins) and from here in three quick stops you will arrive at Brussels Midi Zuid for Eurostar or connections to Bruges or Brussels Central. Le Chatelain was perfect location, stylish hotel with a wonderful team of staff. Highly recommend and would definitely stay here again if visiting Brussels. Thank You! (Rm 202 - RF)

Do not book this hotel! The rooms are worn and the treatment from the staff is among the worst I have experienced. Have traveled a lot and have never experienced such disrespectful treatment. The hotel was evacuated due to a fire in a combined property and due to widespread fire smoke in the hotel. The guests were directed to a nearby gym and the sidewalk where stretchers and blankets were distributed, and where we were expected to spend the night. Basically no information from the staff. At two o'clock in the morning we had to return to the rooms, which stank of smoke. The hotel compensated us for 75% of a hotel night. After the fire, parts of the hotel were closed off to us guests. I would never book this hotel again or let my family or friends stay there.

Remember when you spoke to a person instead of a QR code? Remember when a nice hotel had desks, reading lights, slippers, robes, bathtubs (!!), and windows that actually open? These are some of the things we loved about our stay at Le Chatelain in Ixelles, Brussels. The young, energetic and multilingual staff at the front desk were very helpful, the cleaning staff superb, the fitness center on the top floor overlooking the city had the best equipment we have seen on our travels. The beds and pillows were excellent. The hotel is located in a quiet part of town very near the center of town, yet away from the crowds of tourists. This area is renowned for its Art Nouveau, its bars, its cafés and many restaurants, and yet it feels like a quiet neighborhood. Best of all, this family-owned hotel hits just the right note between elegance and casual, hip and old world. We highly recommend this jewel in Ixelles, in a world of hotel rooms with QR codes, tiny lights and many USB ports, finding attentive caring staff is a gift. Merci & thank you for our stay!

We booked an executive room which unfortunately was outdated. And for the price they ask it shouldn’t be… But we went to core festival to see Pusha T and after that we went out in Brussels so we weren’t long in our room. The staff were friendly. The ambience of the hotel was nice and good location.