Four Seasons Hotel Gresham Palace

The hotel is gorgeous and well looked after. Service needs a fair bit extra and the cocktails were good in taste but fairly disappointing. It felt watered down and lacking presentation. I saw no smoke bubble made on my "Illuzio", the polite waiter certainly tried, but to no avail. Overdized ice cube.... The rest of the staff was a mix of very correct and polite inviting looks mixed with very snobish ones, given, I wasn't dressed for the occasion. Will come back at some point to see if there's any change.

oi mate, get a load of this place! it's the duck's nuts, i tell ya. everything's apples, from the rooms to the tucker. staff are fair dinkum legends, always happy as larry to help. you'd be a few roos loose in the top pI've experienced luxury before, but this place redefined the term for me. It wasn't just about high-end amenities or exclusive offerOFFICIAings; it was the genuine warmth and sincerity that permeated every interaction. The attention to detail was astounding, with every element thoughtfully designed to enhance the overall experience. I felt not just satisfied, but truly cared for.addock to give it a miss!

Booked dinner here but have left tonight so disappointed. I ordered lamb shank, which was beautifully cooked but unfortunately it was served cold. I didn’t say anything at the time but wish I had. The Dauphinoise were nowhere near as nice as I was hoping. My partner had sea bass which she really enjoyed. The waiter also removed our wine after we were initially served a glass, without checking that we still had some left. Cost me 62000 which was £120 with a £16 service charge, which was not value for money. Hate writing this and wish I had said something about my cold food, but too late now. Not a great experience for me.

The moment you arrive, there's a palpable sense of stepping into somewhere special. The staff moved with practiced grace, anticipating needs before they arose, while the carefully considered design created an atmosphere of serene luxury. What truly set this place apart was how every element - from service to surroundings - worked in perfect harmony to create an exceptional experie

We visited the hotel for breakfast early October. The welcoming was great both at the entrance and by the hostesses. Our needs on the spot to be seated as per our request were fulfilled(though it was mostly full). Service was great and the food was tasty. They paid good attention to the customers.