Four Seasons Hotel Gresham Palace

the location of the hotel is unique. directly in front of the chain bridge. if you pay for a danube view room you have an excellent direct view to the buda palace and cathedral and the most famous bridge. the outside is very impressive. the inside is more compact and has many art nuvo staff. very good restaurant. front desk very friendly and efficient.

Gorgeous building, terrific hotel. Pricey, yes but worth every Forint. They know how to provide excellent service in a beautiful restoration of the Gresham Palace. Right at the foot of the Chain Bridge. Restaurant excellent, breakfast with a myriad of choices of fresh delicious foods that fuels you for an entire day. I would stay again and again.

The stay at the hotel was a wonderful experience! Although I stayed in a room without a view, the hotel's location is the best in the entire city. The hotel staff were truly polite and willing to assist with anything I requested. The furniture, pillows, mattress, and overall room quality were top-notch, while the housekeeping service was outstanding. The breakfast was exceptional, creatively presented, and served in a very pleasant area. The Christmas decorations were original and full of character, and the tea room was absolutely delightful. What I missed: The Christmas Eve dinner could have had a slightly more formal character to better match the hotel's overall standard. Additionally, I missed having a space where I could enjoy the enchanting view while sipping my coffee or tea.

What a beautiful hotel! We only popped in for a quick cocktail and we returned another twice. Bar drinks and snacks were superb. The Christmas tree and decorations were lovely. Would stay here if I returned. Worth a visit if you’re in Budapest.

Let’s start with the good: The bed was super comfortable. Sheets very soft. The bathroom was big and luxurious and the room was beautiful. The hotel is very clean. The location is great. The spa is very nice. What needs to improve and is unacceptable for a four seasons: No turn down service. What they do is they knock on the door to see if you need anything. A true five star hotel comes in, opens the bed, removes used towels and leaves a chocolate. The maid left dirty towels on the chair for two days. The welcome gift was literally three small clementines. What a joke. Five star hotels have received us with a box of chocolates, a bottle of wine, a fruit platter, fancy cookies or even a small cake. I tried checking out the prior night and the clueless young inexperienced girl at the reception showed me the bill but didn’t check me out, nor did she give me the bill. She didn’t even ask “how was everything “. The hostess at the restaurant of the hotel seemed all over the place. Every time we got there there was no hostess. We had to wait. And when she showed up she didn’t have the best of the attitudes. She seemed young and untrained. I think the four seasons in Budapest should focus on training stuff rather than hiring pretty young women without any experience. With that said the male stuff was extremely professional. The breakfast could improve. They didn’t have a simple baguette nor ham. The pastry was just okay.