MaMaison Andrassy Hotel

We had a large, well appointed room on the fourth floor with a balcony. There was only a coffee machine but we asked for a kettle and one was delivered. The bed was extremely comfortable. Given how cold it was in Budapest I was impressed how cosy the room was, it felt like a haven to come back to after sightseeing. We ate at the hotel both nights, the food was delicious and the service exceptional. Breakfast offered variety and again, service was excellent, plates cleared and the buffet constantly restocked. We loved the area, just far enough outside the busy parts to be peaceful but a 5 minute bus/metro ride to either szechenyi baths or the main part of town.

A three night stay with breakfast. Nice hotel, stayed on the fourth floor in a twin room with a balcony. The room was perfectly good, spacey with two comfortable chairs, a desk and the usual amenities. Staff were friendly and effecient and breakfast was good with the usual hotel breakfast ingredients. We also had one evening meal which was very good. So all in all a pleasant stay based upon which, I can recommend the hotel. It's also very handy for getting into the city on the metro and if you're going to Hero square or the Szechenyi baths, it's a 10 minute walk. Is there anything that could be improved: I would have liked a kettle and some black tea bags in the room and not just a coffee machine. I couldn't get the A/C to cool the room down, only heat it up, I see a few people have noted that and the seals round the balcony door need renewing which would cut out some traffic noise which seeps in. These though are small things and I'd happily go back to the hotel if I return to Budapest.

We had an excellent 7-day stay as a result of our participation in a Road Scholar tour. Anetta Franiscy-Horvath (reservations) Petra and Mark (front desk) were attentive and helpful above and beyond in addressing our special concerns and provided us a wonderful stay we shall never forget. Mamaison Hotel Andrassy is an excellent choice in a convenient location near Hero's Square and the city metro. The morning breakfast buffet offered a good variety to address just about every guest's tastes with plenty of comfortable seating. Rooms are clean, quiet and well-maintained. The only concern worthy of mentioning is that it is a large building and when we were there the WI-FI strength seemed to be a bit spotty for upper-floor rooms at the end of the building. So, you might want to check the strength of signal before accepting an end room. I believe this was a known issue when we were there, and it may already have been addressed. If looking for a well-appointed and convenient 4-star hotel in Budapest, Mamaison Hotel Andrassy and its excellent staff would be a good choice.

Situated on Andrássy Avenue this is a short walk from a Main Street filled with bars and restaurants as well as being 15 minutes away from the famous Széchenyi baths (in the other direction). Each day we had to put a sign on the door ticking boxes that indicated what we wanted cleaned or replenished e.g., shampoo and conditioner. Once we even left the room after 12pm and our wishes were still fulfilled. The reception staff were very helpful as well. We requested extra towels to take with us to the baths and the receptionist ran upstairs to retrieve three for us which was kind. The room was large and spacious boasting 2 armchairs and a desk chair. The bathroom had plenty of counter space and the room had enough mirrors for three girls to get ready at the same time. The safe was free to use. Laundry services were offered at an extra cost but we didn’t use this. We couldn’t figure out how tot turn on the light on the balcony but I’m sure if we cared enough to ask reception they would have helped us with this issue. The downside was that the third bed was much less comfortable than the other two and sometimes the additional furniture would make the room feel cramped. All round great value for money hotel!

Despite having requested a twin room on 3 occasions, once when I booked the hotel and on 2 other occasions closer to the time of departure after I was advised to do so, we were still put into a double room as they said they were full. Bearing in mind we booked this in January and we went in September then clearly they messed up. The hotel is meant to be 4 star but I struggle to see how it can be and would only give it 3 stars at best. The towels were thin, looked very grey and smelt foul. I think they had been put away damp. We found the staff to be quite curt and not very helpful with the exception of one night time member of staff behind the front desk. The bed was comfortable but being a double was not ideal when sharing with a friend. It was clean although the bathroom smelt of drains and the shower was over the bath and did not drain very well so by the end of it you were ankle high in soapy water.