NH Collection Buenos Aires Jousten

Very disappointing based on reviews. The entrance of this hotel is one story up from ground level however, there is NO ONE to help you with your suitcases— NO BELLHOPS! We are an elderly couple and it was a struggle for us to get our luggage up one flight of stairs— basically dragging them up the steps. There was no center handrail, just ones on the outer edges. Supposedly, there is coffee and a coffee-maker in your room, but coffee - 2 Nespresso capsules- is only provided for the first night of your stay. If you want more Nespresso capsules you have to buy them. I would have thought that every day the coffee capsules would have been replaced — through CapitalOne Travel we paid $ US 100/night, so I would expect that our room would be supplied the same every day. Air-conditioning is sketchy. Does not work like US air conditioning, where we normally have a +/- 2% degree range with our settings. If you set this at 76° for example, the air conditioning will turn on and off constantly to maintain that setting the first night. It kept us awake. As to the location, it is in the financial district, which I thought would be lively, but, at the end of the workday, it’s like the carpets roll up andand many of the restaurants shut down after the workday.

Staying at NH Jousten in Buenos Aires was terrific. The room was a junior suite and had its own balcony. Jonathan and his colleagues were pleasant and accommodating, They gave sound advice on activities and where to go during Buenos Aires New Year’s celebration. The location is squarely in the center of the business district and just across a bridge from Puerto Madera. Given it is just steps from a Subte station, you can reach anywhere in the metropolis conveniently. Buenos Aires is a gigantic city that offers uncountable activities and this is a good landing spot.

The staff was very accommodating, doing their best to communicate in English for me. The only ? mark of the room was ... why wasn't there luggage stands ... I had to put my open suitcase on the floor. Other than that, nice location and better that average breakfast. Oh yeah, the downhill slope of the sidewalk was very slick after a rain ... beware.

Jazmin and Anibal are absolutely fantastic!! The hotel is very clean, the check in / check out process is seamless and the the hotel secures the doors at night creating a very safe environment. The bedding is premium and the lighting is pleasant. Thank you NB Hotels!

Good location. Beds are comfortable and rooms are small but clean . It’s walking distance to many bars and restaurants. Front desk are friendly and do their best to accommodate guests. I had a problem with controlling my room temperature it was at time either too cold or too hot. I spoke to front desk and they changed my room. In general I would recommend the place .