Palacio Duhau - Park Hyatt Buenos Aires

The quality of this hotel is what we would all love to have all of the time. Rooms are spacious and superbly equipped. Staffing levels are high and of good quality. Breakfast, which can be taken in the garden, is wonderful. Downside? - the price!

I am a Hyatt Globalist cause I have done extensive travel in Asia-Pacific over the past year. This is my first South America trip in 15 years. But this hotel. Wow!!!!!! Blown off my feet. This is my favorite Park Hyatt!! I will go far to say it makes This hotel makes any Four Seasons or Ritz Carlton looks like Premium Economy at best!!! Park Hyatt has been very consistent . I checked in and stayed in the The Palace. My room wasn’t ready and i refreshed using the very spa and swimming pool. I was upgraded to a suite which was amazing!!!!! The staff are extremely attentive, kind and caring. Unlike many hotels that give you a line “oh we’re busy we’re full”. This hotel and staff truely and genuinely care about your happiness and your experience. There are two sections The Palace build and the new building. I really liked staying in The Palace section as the fitness center was downstairs and Piano Bar downstairs too. The new building has a nice view of The Palace. The courtyard is a lovely setting . You can enjoy cocktails or have a nice cigar which I Have. The hotel is in a very nice area of Recoleta. Felt very safe. In my opinion more safe than places in America or Europe. Magali and Azul are extremely helpful and very knowledgeable concierges. Dana from the front desk was soooo helpful too. Fyi in Argentina you have to do this QR code (for foreigners) I wasnt aware of not to be charged VAT tax like 20% per night . Dana took care of it for me no stress . I cannot go to Buenos Aires and Not stay at The Park Hyatt- Palacio Duhau.

We treated ourselves to a one night stay at Palacio Duhau to mark the last day of our Argentina trip. The hotel is large, grand and impressively styled although we found the atmosphere quite impersonal and 'corporate'. Having said that, our room was super comfortable and very well appointed; we couldn't fault it. We participated in a wine and cheese tasting, which was a great experience to round off our trip; the two members of staff who ran the event (Luciano and Mariana) were very engaging and provided an excellent service. Breakfast was also delicious; there was a great selection and both the food and service were of very high quality. The location of the hotel was good but unfortunately there were constant thunderstorms while we were there so we didn't get to enjoy any of the outdoor areas or much of the neighbourhood. The bad weather was, however, a great opportunity to use the hotel's spa, but we found it a little disappointing. Yes, the swimming pool is large and has loungers alongside but it's quite odd that the spa area is completely separate from the swimming pool area (cue walking through reception in your wet swimming costume/robe to get to the spa/changing room) and that the (separate male/female) spa areas are so small (no relaxation space). We would have expected a bit more from a spa in this category of hotel and this detracted from our experience somewhat. On the whole, we enjoyed our short stay at this property, but wouldn't be inclined to return.

This is my second visit to Palacio Duhau and I’m glad I chose it to explore this amazing city in it’s beautiful summer. The hotel has amazing facilities and I particularly like the staffs in the restaurant and the doormen, who are always friendly and willing to provide assistance

We loved our stay that the Palacio Durhau. The hotel is stunning though I recommend staying in the old part of the hotel. With multiple restaurants there are lots of options. And the spa is lovely! The staff couldn’t have been sweeter and even took note of my husbands birthday!