The Residences at Hacienda Encantada

We spent a wonderful week in our three bedroom villa with Monse as our butler, whom we have had three times now. The accommodations were absolutely unmatched and the personal service was excellent. When we needed dinner reservations, they were taken care of efficiently by Monse. Whenever we needed a cart to get anywhere it was there immediately. Monse arranged transportation to the airport and came to our villa to finalize it. We had a small issue with our air conditioner which she arranged to have fixed in a quick manner. She recommended visiting Agri Cole and that was one of our best finds in the area.

This is a fabulous resort with breathtaking views! The luxurious property has beautiful architecture, is clean and well-maintained, and all of the staff are very friendly and attentive (special thanks to Alonso and Trinidad!). I can honestly say that there was not one staff member that didn’t make you feel that they were grateful you were there! A quick hike to the chapel at the top of the hill provides you with incredible views up and down the coastline, and if you can catch a sunrise or sunset from there, it is truly magical. The property pools are a real treat. Most have the beautiful coastline views and wait staff always ready to bring you food and drinks! There were daily activities planned that were fun, such as poolside Name that Toon and karaoke night. The main gate has a 24 hour security guard and the property did not have any safety concerns for us. The spa is beautiful, wonderful massages! The gym is well equipped, and the one at the top of the Vista building has fantastic views of the coastline. The drive into town is 10 to 15 minutes, depending on traffic. We had four adults and two children in our group. We found this to be a very kid friendly property. We stayed in a three bedroom/5.5 bath private villa. These are located in their own gated area with a 24 hr security guard. With the villa you have your own butler that will help with anything you need and is just a text away. We were lucky enough to have Daniel as our butler for the week. He greeted us every day with a huge smile, was so friendly and attentive, and made our stay even better! He is truly an asset for this property! The villa is decorated very nicely, is clean and well-maintained and the layout is well-designed and spacious. It has its own private pool/hot tub, fire pit, and covered barbecue area in the backyard. The kitchen is well equipped, but if there is anything you find you need that is missing, they are quick to try and get it for you. We ate in several of the restaurants and the food was very good, I would not say great, but again, the staff were all very nice and accommodating. The 24 hr coffee/pastry/sandwich shop was a huge hit with us and had great coffee! We do a lot of traveling and I can honestly say that this is one of the best vacations we have had! We were very pampered and were able to relax and thoroughly enjoy our stay. We already booked a trip for next year for two weeks, one was not enough, and cannot wait to go back! We highly recommend this resort!!

We just spent a week at Hacienda Encantada. This was our 4th trip to this resort and the service is always top notch. The entire staff is warm and welcoming and happy to serve your every need. A special shout out to our Butler Daniel for going above and beyond to make our week as enjoyable as possible and to Gerardo who was our server at El Patio poolside each day. Both of them are phenomenal! Our room was beautiful and clean. Activities were very fun each day(Thanks for Ariel and the entertainment crew). This was our first time coming in November and the weather was PERFECT! We will definitely be back here soon.

I stayed at Hacienda Encantada with my parents this past week and our stay was amazing! Our room was very nice, the staff here is amazing, the food is good and the views are spectacular. I wanna give special recognition to our butler, Daniel. He made our vacation so easy by coordinating golf cart rides to get us all around the resort, he coordinated shuttle rides and Ubers for us when we wanted to go to town, gave us restaurant and activity recommendations, and was there for us whenever we needed him. Overall this was a great experience and I will be coming back!

The resort was beautiful. Everyone was so friendly and helpful. Daniel and Trinidad were amazing!! Daniel helped us with any and everything that we needed. I will definitely be coming back and when I do they will be the first 2 people that I request!