Hilton Cairns

A lovely hotel with very friendly and helpful staff, a good breakfast, and a stunning view from the ‘sea’ view room. It’s not in fact the sea but a human-made lagoon but with the forest-clad hills behind it looks like Tahiti. You may even have visits from Lori parrots on the balcony. Room service was good and not that expensive. My only two negatives are the lousy WiFi and the tedious process for seating people at breakfast, which often resulted in queues of 20 minutes. They really ought to sharpen this up.

4 days in a King Executive Room. Very nice top floor room with a great view over the river. The shower over the bath is a bit dated but otherwise no complaints at all. The room is quiet with minimal external noise. Always slept well. Wifi mostly worked ok but seemed to require a daily login and blocked some apps from working. This meant I had to swap from wifi to 4G. The lounge was excellent. The breakfast there was a highlight - so quiet and tranquil with sufficient selection that varied from day to day. The evening canapés were good but the 6pm to 8pm time slot is a bit odd and seems to encourage people to eat their dinner there. (Maybe that’s the intention??) the food was good but the wine selection was super cheap. The pool area was relaxing and quiet. The pool was refreshing. Hotel location is brilliant. Surrounded by parks and water but also right on the edge of the Cairns CBD a short walk from the entertainment strip. Parking worked well for $25 per day. Dinner at Signature was very pleasant. All staff interactions were professional and very friendly. It’s unfair to name names but Alexandra at the front desk and Jarvis, Ingrid and Lucia in the lounge were the real stand outs for me. Thanks Hilton Cairns. I’ll return.

The smell when you walk in is beautiful. Attentive staff. Great text service with Customer Service. We enjoyed it so much. Happy to trade a no clean room mid stay for a drink at the bar. Breakfast was superb. Very spacious and calm hotel. Close to town. However the pool food menu was confusing. The shower over the (low) bath splashed onto the floor. No fan in bathroom.

Enjoyed staying as you can walk to many places or a short drive Pool was very nice and tidy Room was dated, shower over bath is bad as the glass screen isn’t big enough so you end up with water everywhere Mirror fogs up as now extractors Coffee machine was good to use Bed was comfortable Could do with a lick of paint

Stayed here a few days. My room was large and had a great view over the water and the wharf. Hotel located well for accessing Esplanade, shops, restaurants etc. Laarge lobby area with bar. Large bedroom & bathroom, well appointed. Decent sized outdoor heated swimming pool. WiFi very intermittent, both in Reception and in the room. One of the people on Reception definitely needs a training course in customer handling skills - she was quite rude to me, and to various others in my hearing, for no really good reason. Unhelpful and snitty. Definitely not an advert for what is otherwise a nice hotel.