University Arms

Inauspicious start, when satnav took car to wrong place, and we had to drive round Parker's Piece to find entrance. Then staff could not be more accommodating. Nice room overlooking Parker's Piece, but would have benefitted from another chair. Breakfast solid.

A great stay. I had been a been dubious after reading many negative reviews but all ok for us. Easy check in, friendly staff, comfy bed, quiet room with no street noise, vibey hotel bar, inexpensive overnight parking nearby at Queen Anne Terrace (you only pay for daytime hours). Would stay again.

A truly fantastic stay. The bed was so comfortable, staff so lovely. Great atmosphere and very clean. Awesome location to shops and restaurants/ coffee shops. I’d 100% come back. Only thing the products in the bathroom were a tad runny, but natural so that’s good. Thank you very much UA! :)

Amazing standards. Everything was exceptional quality. Shower had good pressure and nice toiletries. Breakfast was delicious, staff were very attentive and helpful. Location is just perfect for exploring the beautiful city of Cambridge.

Note: I did not choose to stay at this hotel, it is the preferred hotel of my workplace. I have high expectations when coming to an Autograph Collection Marriott and to be very honest, the hotel itself was underwhelming and VERY dated. The pros: The staff were absolutely lovely and very helpful, I love the map that guests are given - it’s a very nice touch. The bathrooms are very spacious and nice. The cons: the rooms themselves nothing to write home about. My room had a large stain on the floor right when you enter it, nothing that was worth complaining about for my fairly short stay as I know it’s a stain that they likely could not remove but definitely didn’t help the ambience… it added to the feel that the rooms are old and aren’t well upkept. I wouldn’t discourage someone from staying here as the location is central to lots of great restaurants, coffee shops and convenience stores (Sainburys basically next door) and like I mentioned, the staff were great! But I would warn them that if hotel decor and/or stylish aesthetic are important to you when staying somewhere then this probably isn’t the hotel for you as it was not for me.