The Ritz-Carlton, Abama

The hotel pools are damaged and dilapidated and the pool toilets were filthy. As a family of 5 we opted for Half Board. However, nearly every item on the dinner menu has an additional supplement and the is charged at €6 for a small bottle. So most dinners we spent €40 on water because tap water isn’t an option!

A truly wonderful stay at the Ritz Carlton Abama. We thoroughly enjoyed 12 nights at this fabulous hotel. We visited the hotel with our two young children, aged 2 and 7months, staying in a Junior suite, this was a fantastic room option to allow plenty space for us all in one room together. The hotel was consistently accommodating to the highest of standards from room preference, dietary requirements to all staff being attentive, warm & efficient. We both agreed, through all our travels we have never received such consistently high standards of service throughout. The food is exceptional. What variety across all the restaurants with delicious menus accommodating all tastes. My expectations were vastly exceeded with a recent diagnosis of gluten, dairy, egg & soya intolerances, I anticipated a reduced option for myself however this was not the case. Dining across the hotel, this was never an issue. Dishes I fancied were adapted to enable me to enjoy the best of the menu. We have never eaten so well. As well as the most beautiful surroundings, the staff are truly who make the hotel special. Warmth and excellence is adopted by all and it is evident the pride of the staff who work throughout. Breakfast staff were lovely. It felt like we were dining with family each morning as the staff were always to loving & attentive to the children. Nora made our stay so memorable & special. Our kids adored her and she went above & beyond in looking after us during our stay. Karim & Malik at the poolside always ensured we had everything we needed. Poolside drinks are excellent. Having stayed in plenty of 5 stars hotels across the world, The Ritz Carlton is stand out in their attention to detail and customer service. In recent years, many world class hotels have lost the special touch which 5 stars have often held. Abama is ‘next level’. Highly recommend. We look forward to returning in future again

We are already thinking about our return trip to Tenerife and our plans to return to this property. The level of service is unmatched Every encounter was a memorable. We stayed in a suite overlooking the ocean and courtyard and it also offered stunning views of the property. The breakfast buffet which is included in the stay does not quite measure up to the experiences that we’ve had at other Spanish hotels like Iberostar, but there was an extensive selection. Seating felt a bit cramped at times, likely because it was “included”. We also dined at one of the restaurants on site and use room service. There’s both self parking and valet parking available. This becomes important for those who enjoy exploring. Several black sand, beaches and natural pools are only a short drive away. The Abama beach is perfect place to watch the sunrise or build sandcastles.

My husband and adult son stayed here for 5 nights. It is a lovely property…very large with several pool choices, tennis, golf and a small beach accessed by a hotel provided 5 minute shuttle ride. There is a hotel operated beach club near the beach. As a high level Marriot loyalist we were upgraded to a large lovely suite with a table and chairs, sofa (very low to the ground) and club chair. There was a balcony from the living room and one from the bedroom. The bathroom had two sinks, a separate stand alone shower and tub and toilet area with bidet. There were plugs and electronic ports throughout including bedside. The beds were quite comfortable and the linens were nice. Our son had a more standard room and he said that it was nice as well. We had a nice check in experience with Fatima. All of the staff that we encountered were nice. My son enjoyed the pool experience each day and we did for two days and explored the island the other two days. Tenerife is an interesting place. Breakfast is a large buffet that is quite extensive but it definitely feels like a large cafeteria experience. We ate dinner on property two nights at Verona and El Mirador. Verona was mediocre and El Mirador was better quality. Unfortunately we could only get a late night reservation at El Mirador so no beautiful sunset view. Restaurants book up quickly so if you want to eat on-site make your reservations. Though we were only offered an 8:30pm reservation at Verona two days prior, when we got to the restaurant at 8:15pm it was almost half empty. Our experience was similar at El Mirado. Strange. Also book your spa services early. We were there in November and though the weather was warm and partly sunny/sunny each day…..per the hotel staff winds were blowing in from the sub Sahara and the air was very very dry. My son experienced sinus headaches and we experienced dry eye issues. I don’t know if this is typical. The rooms and hotel are very nicely maintained and the landscaping is beautiful. We enjoyed our stay and if you are interested in a nice European resort with a warm climate in late fall and winter it is a very lovely place. I wish there was a 4.5 rating option.

The hotel is situated in a stunning location, but my experience was somewhat mixed. The room was spacious and comfortable, although slightly outdated for what one would expect from a luxury property. The culinary offerings left much to be desired. The coffee tasted very commercial, more suited to a generic tourist hotel than a 5-star establishment. The pastry selection felt industrial and lacked the freshness and quality one might anticipate at this level. Considering the cost of the stay, I believe there’s room for improvement, especially in terms of quality and attention to detail. For the price, I expected a more impressive and authentic experience