Le Blanc Spa Resort

Ivan and Artemio got us right—best convos we had in a long time! From the moment we sat down, they made us feel welcome with their great energy and top-tier service. The drinks were on point, perfectly mixed, and tailored to our tastes. Beyond that, their personalities made the experience even better—funny, engaging, and genuinely great to chat with. Whether you’re looking for a great cocktail or just good vibes, these two make the bar the place to be. Can’t wait to come back!

We come here each year because they have spoiled us. Le Blanc is a vibe! It is relaxed, peaceful, sophisticated, and the view from the infinity pools is unmatched. The music at the pool is chill, lounge music. Lucinda and Yessica come by and place cucumbers and a cold towel on your eyes and offer a head massage while you lay at the main pool. The Aura massage is highly recommended because it is unique and the hydrotherapy is a must. The bed is like sleeping on a cloud, and the housekeeping staff is phenomenal. They organize your toiletries in a beautiful, aesthetic way and pay attention to every detail. The entire staff are the best of the best. You will fall in love with the genuine, caring, and attentive staff and return just to see them. There are two things we do not care for: (1) The hotel reserves a high number of chairs at the pool and beach for members, and often these chairs do not get used. What would be comical if it was not annoying is at the beach there is a VIP section for members that is identical (and next to) to the non-member beach / chairs. This started about two years ago. Non-members are forced to pile onto one side of the beach, while the member side is nearly empty. (2) The sales team is aggressive. We are clear upfront that we are not interested in becoming members and they leave us alone. It is misleading to advertise it is as “welcome kit” when it’s a timeshare pitch. Additionally, when you are leaving, the same team stalks you at check-out to sell you their “come back” offer which is only valid if you pay more money on the spot. It leaves you with a bad taste in your mouth and not something a 5-star hotel should be stooping to. Lastly, we do wish at check-in the front desk would advise guests that speaker phones are not permitted and/or the staff would address this as necessary. While you would think this is common courtesy, apparently it is not. You have those guests that find it appropriate to use their speaker phones throughout the resort even though the spaces around them are quiet. All in all, if you are looking to be pampered in a pristine hotel in the Hotel Zone with a great spa, gorgeous beach, swim up bars, and fabulous restaurants, book Le Blanc ~ the hype is real!

Our experience at Le Blanc Cancun for our first-ever Presidents Club trip was nothing short of exceptional! From the moment we arrived, the staff went above and beyond to ensure that our group of 25 guests felt welcomed, cared for, and truly special. A huge thank you to Enrique Chan, Conference & Event Services Manager, and his incredible team, as well as Tamara Pacheco from Palace Production, who flawlessly handled the transportation planning for our excursions and spa treatments. Their attention to detail, professionalism, and dedication to top-tier service made every aspect of our trip seamless. Even with last-minute changes, they accommodated our needs effortlessly, always ensuring our guests had the best possible experience. Beyond the excellent service, the resort was clean and well-maintained. The beaches, pools, gym, and guest rooms were all spotless. The level of service at Le Blanc is personalized, and luxurious, making it the perfect destination for any event or getaway. If you’re considering hosting a group or just looking for an unforgettable stay, you will not be disappointed - Le Blanc Cancun truly sets the gold standard for excellence!

The rooms have a wonderful view of the sea. The restaurants are all high quality. The staff great, even for a Palace. The spa is very high quality. Special shout out to Jayro, our concierge, and Linda, who performs an excellent therapeutic massage. The resort is also laid out very efficiently with so many things located so close to the rooms via elevator

Beautiful place. Great food and drinks. Excellent service!!! Our butler was top notch. His name was Kohtan and he was great!! He went over and above to take care of us. The app was very easy to use. The spa was amazing!!! We will definitely return.