NIZUC Resort & Spa

After staying at many resorts, Nizuc is now our absolute favorite and outshines all of the competition. It’s the perfect spot for relaxation and luxury. What really sets it apart is the top-notch service. The staff is incredibly attentive, and because it’s not a huge, crowded resort, they’re able to give you that extra attention that makes all the difference. It’s definitely what you’re paying for and really makes your stay special. Our room was spacious and had everything we could need. The whole place is designed for comfort and peace, and you can truly unwind here. One of the best parts of our mornings was breakfast at La Café de la Playa, and that’s all thanks to Hector. He made every morning feel like a treat with his cheerful attitude and exceptional service. It was such a pleasure to start our day with him and his good vibes. The resort is also just 15 minutes from the airport, which is super convenient. They’ll even pick you up from the airport if you arrange it in advance, which makes the whole experience smooth and easy. We’re already looking forward to our next visit. Nizuc is the kind of place where you can truly relax, enjoy incredible service, and feel completely pampered.

I had a great experience at this hotel. Diego doorman was the best and most helpful staff member. Anything I needed he was there for me and ready to help. He hasn’t worked here long but he is by far the best employee here. The hotel is beautiful and the vibes are amazing. Definitely recommend!

We have been to many resorts. Nizuc is now our favorite. It is a first class resort that offers a place for pure relaxation. The staff couldn't be nicer, our room was very large with every amenity. Our spa experience was wonderful. We did the Hydro Therapy. Having fresh kosher food available is a huge benefit and very much enjoyed the convenience. You never have to leave the resort. A big plus is Nizuc is located 15 minutes from the Airport, very convenient and they will pick you up if arranged in advance. We will be returning.

The staff at Nizuc have truly elevated guest care to an art form. To say I felt utterly pampered at every moment is an understatement. My room was perfect every time I entered. The staff paid attention to every single detail of my stay in the most thoughtful and unobtrusive way. By the time I realized I needed something it was in front of me, from towels at the pool to a cleaning cloth for my glasses. Every bit of the grounds are beautifully lush and colorful. The private beaches are magical. Tranquility and relaxation are in every corner. I haven't even started on the food. Every single dish was incredibly fresh, cohesive, and artful. The chefs and kitchen staff at Nizuc create complex and unique combinations in beautiful arrangements, but they also approach the basics with incredible skill and passion. I cannot recommend Nizuc enough; stay here and Cancun will never be the same, in the best way possible.

Best place I’ve ever stayed at! We came here for a wedding and it was incredible. The service was out standing!!. Diego (Dorman) , think that’s his last name, was always friendly and super helpful. The staff acts like a family and you can tell they all have a lot of love for each other. The whole experience was quite beautiful. I can’t wait to come back. I don’t think I’ll ever go to another resort (in Mexico). I’ve stayed in Tulum / Cabo / Playa and Cancun but this resort is the real deal.