The Westin Resort & Spa, Cancun

We come every year. We love walking right out of our room and to the beach.The staff is incredible and second to none! The property is so very clean and beautiful. We participant in the water aerobics, the cooking classes and the drink making classes...Enjoy it all❣️

The hotel overall is rather large and has a lot of features. However, I will have to say that the service overall is pretty poor and a bit frustrating. The rooms are a good size and they look larger because of the vaulted ceilings. The food is just OK nothing special. The breakfast area is an absolute disaster. Very difficult to find a place to sit and the food is just average. I would’ve expected a lot more from a Marriott out of this class. The location within Cancun is at the beginning of the hotel zone and it makes it very difficult to get around. The taxi service is absolutely awful and the taxis are literally falling apart. Lesson learned take Ubers.

Wonderful hotel! Fantastic staff. Great restaurants with wonderful wait staff! El Sabor restaurant staff are amazing! Shout out to Herminio, Humberto, Enrique, Ramon, Rene, Elias, Paola, Nathanael, Mariza Adalberto. The Sea and Stones staff are incredible too! Shout out to Chef Jesus, Celso, Yesca, Pedro, David, LUis, Geovanny, Francisco, Armando) Comfortable beds.

Too many kids and no adult only pool. Shocked that most rooms don’t have balconies. AC works well and the Westin bed is nice. Beach is nice. Prices in the little store is more than fair. All the common areas are nice and clean, but the place is older and a little tired. I’ve gotten a little spoiled with the places we have stayed the last few years

We had a wonderful three days here. The beach is beautiful (warm, clean and great for splashing or walking), pools are open all day long, large hot tub on premises, fun activities, excellent breakfast buffet, good restaurants, staff was friendly and available. We actually considered a membership here but decided it wasn't a long term vacation spot for us. Agree that the rooms can be updated, they are actively working on them, but they are clean and well attended to. Next visit we will book a room with a balcony to enjoy the fresh sea air!