Hotel Barriere Le Gray d'Albion

Terrible hotel !!! Apon arriving was ignored by reception and doorman for at least 10 minutes. Ordered room service a bottle of wine which arrived within 5 minutes . When we ordered a second bottle it took over 45 minutes to arrive. We did contact reception several time's during the wait. Then the lights went out for 5 minutes a power cut apparently only our floor . When this was mentioned to the reception during checkout there was no knowledge of the power cut and the extremely long wait for the wine was apparently normal. Yet the first bottle ordered arrived within 5 minutes. Cigarette burns / holes where also very noticeable in our balcony canopy. The staff where unhelpful and uncooperative with our complaints. Don't be fooled by sunbeds that are included for patrons on the beach either, as they are not ! Certainly won't stay there again !!!

I recently stayed at Hotel Barrière Le Gray d'Albion when I was in Cannes for a business conference. It just so happened to be my birthday when I arrived. Pascal, the duty manager, surprised me with a lovely bottle of wine and a delicious loaf of their homemade banana bread in my room along with a lovely note The staff was so friendly during my stay and always so helpful. The location is convenient, situated right in the center of Cannes. I recommend this hotel if you're planning to come to Cannes.

The location is truly excellent, making everything so convenient, and the staff couldn’t be more helpful and friendly. I’d like to extend a special thanks to Amira in the restaurant; she was exceptionally kind, welcoming, and always served with a warm smile, making my experience even better. Overall, I am extremely pleased with my stay and very grateful to all the staff who contributed to a memorable experience. Thank you!

Everybody from reception, concierge to breakfast lounge! Rayan from Reception and Amira from La terrasse dubai Gray were super welcoming, attentive and great to deal with. The entire team actually was simply awesome. It was an enjoyable and smooth stay with easy access to everything.

The hotel is generally very elegant and the lobby looks very well maintained. The reception staff is very friendly and the concierge was very helpful. The only thing that was quite unfriendly and unhelpful to me were the two ladies on the beach at the reception. The rooms are pretty worn out, a lot of the furniture is broken and needs urgent renovation, and some of the chairs on the balcony have lost their threads on the seat cushions. There is mold around the bathtub in the bathroom. Overall, it is too expensive due to these defects, especially since the rooms on the "Rue des Serbes" do not have insulated windows, and you cannot sleep there without ear protection.