Cap Maison

Stayed here for 5 days, celebrating my wife's 50th Birthday. This is the second Roleis & Chateau property we have stayed and like the first, Cap Maison did not disappoint. Loved the Helicopter ride from the airport to our hotel. The concierge team was amazing at helping us research and book activities to do around the island. Special shout out to Harvey who is the Somelier here who went above and beyond to help make my wife's Birthday celebration and huge success. I will be coming back here and will be bringing our kids with us next time.

The Cap Maison Resort was a delightful place to stay. Both the pool and beach areas were fantastic. The restaurant and bar were both good and the wine cellar was quite impressive. Our room wasn't terribly memorable but was well appointed. If you don't opt for getting there by helicopter (which we decided not to do at the last minute), be prepared for a lengthy to trip to get to the hotel.

There is plenty to like, but also a few notable problems, at Cap Maison, The Good -Food at Cliff is top notch. The daily breakfasts were outstanding. The dinners were also very good, although the special Xmas Price-Fix Dinner underwhelmed given the price point. -The rooms are nice and spacious -The pool area is well maintained and, as a small resort, finding space isn’t an issue (no challenges in finding a beach chair any time of day, which is not the case at other resorts) -Resort has good relationship with local cab companies - was able to secure taxis quickly. And given that accessing anything outside the resort requires a taxi, this was a big plus -The wine tastings - in the resort’s wine cellar- are fun -Concierge does a good job in identifying tours The Not So Good -The beach is quaint and nice, but very small. And beach atmosphere isn’t great if you are looking for peace. It’s quite loud with music and crowded. The general vibe at the beach was a little strange -The Naked Fisherman at the beach underwhelmed. Food was not impressive -Resort service overall was hit or miss. I don’t expect service to be as prompt as in a US urban area - the atmosphere on St Lucia is more relaxed. But some of the waits at the restaurants for a simple drink were interminable and frustrating. And while some service staff were very helpful and eager, others were less so. For example, the frequency or attentiveness of food and beverage service around the pool varied widely - some days great and others basically non-existent -The rooms could be very noisy - the walls are paper thin. And our room had some kind of generator or machinery on the floor above which made an annoying noise all night. It made it hard to sleep -The air conditioning units in our room functioned poorly. We had no ability to modulate the temperature - so when it was as on, it was much too cold. And if turned off, it was too hot. -We also felt duped on check in. The staff showing us our room said the room felt so cold (AC was on) just because the doors hadn’t been open. That makes no sense as no one staying in the room would leave the front door open. It dawned on us that the staff may have wanted the AC/fan on to drown out the industrial noise from above To be clear, this isn’t a poor resort. But at the price point, I expected a little more

Beautiful hotel and property located is a quiet bay with the most beautiful views. The food was outstanding we ate at both restaurants and loved them. Breakfast was also beautiful. The staff are all very friendly and attentive. The beach is stunning, beautiful clear water and the pool area was also very nice. Has a nice small gym and the spa was also great!

This is a nice resort. Beautiful views. The food was excellent. Service at the restaurants also excellent. Beach is decent but not that large. Many steep steps to access it. Our room was pretty but in need of a bit of repair—door lock broke, roof leaked and not airtight—had 2 sleepless nights due to mosquitos biting me, dishwasher looked ancient. Appreciated the refillable water bottles.