Belmond Mount Nelson

The high tea was amazing. Thuli gave us a great service and recommandations, Thank you!. The tea sommelier Craig also recommended the Best oolong and a great rooibos. The place is a delight , food was Really good and the deserts as well . Will come again !

Outstanding Afternoon Tea, with abundant selection of savoury food, sandwiches, scones, petit fours, and cakes. Dozens of varieties of tea to choose from, with expert advice from the Tea Sommelier. Classic, traditional hotel setting, beautifully decorated for Christmas. We ate in the bright and airy conservatory. Attentive and friendly service. Live piano music was the only disappointment, perhaps a matter of taste, but a more classic repertoire would seem appropriate to the setting.

This is an exceptional hotel, maintaining a consistently high standard across the board. The staff really do seem to care about the guest experience from the front desk to the cleaning staff. We were three generations from 1-68 and no moans from anyone. The relaxed but attentive service and care was remarkable, everything with a smile.

What a place! From the moment we pulled up the drive, we were charmed by this city centre oasis. The building and grounds speak for themselves, and are immaculately kept. Such a warm welcome from Busi and the reception team, felt at home right away. The room was fantastically appointed and just out of this world comfortable on all fronts. Housekeeping team were amazing with so many thoughtful touches everyday. We had dinner in the hotel at both the Chef's Table and Verandah, and loved them both. Such different experiences and neither should be missed. The team at the Verandah, like the others, were just amazing. We apologies for missing anyone, but thank you in particular to Thabisa, Nkanyiso, and Mandu - made our night with old friends so special! The Chef's Table is something truly special and is a must for anyone staying at the Nellie. Chef Issac and Sommelier Laz were such incredible personalities that showcased the Cape in the best possible way. A really clever setting that gives you all the feels of a restaurant but in the heart of the hotel's kitchen. The Planet Bar is an elegant and hugely comfortable space, but yet again, the people make it shine! The whole team here were full of such enthusiasm and warmth, just the embodiment of hospitality - thank you! Particular thanks to Benson and Sim - feel like we left with new friends. We would also be totally remiss not to thank Muchi and his team, including Kimberley at the concierge. They were so slick at orchestrating our trip - can thank you enough! All in all, we cannot praised this hotel enough. The physical parts of the hotel are stunning, but the soul of this place is brought by its people. Thank you Team Nellie!

Back to this magnificent hotel for a pre Christmas break. The staff are amazing the location and property are 10/10. Particular mention to Busi & Warwick a warm welcome back couldn’t be more helpful, we’ve made friends here for sure. Thank you Lazereth and Isaac at the chef’s table restaurant for making our evening so special fantastic service food and fun We will be back & highly recommend Thank you all