Capri Palace Jumeirah

The best service I’ve ever had at any 5 star hotel or otherwise. Costanza, Tomasso and the rest of the team were amazing. They treat you like royalty from the moment you step in. Pool service was impeccable, I did not get the gentleman’s name but he was a pleasure everyday. We will be coming back.

Staff were absolutely fantastic, very friendly and helpful. Unfortunately, it’s just incredibly overpriced for what it is. The hotel itself is just too old. Our room was very mediocre, it had a sort of old grandma smell, the closets could barely open and the shower didn’t work properly. The pool is nice but again very old and nothing special besides the views.

We’ve been to Capri several times and always tried staying at different hotels to compare the experience and find what we love best. So far there is no hotel that can compare the quality of services, professionalism and overall experience to Capri Palace by Jumeirah. From the moment you meet the driver your holiday is on another level: everything is easy, effortless, staff is just incredible. I will choose this hotel any given day because so far our experience here was simply amazing

We are huge fans of Capri but have never stayed in Anacapri before. We wanted to give it a try and selected Capri Palace due the many things it has to offer. This is truly a full service hotel. The amenities , eateries and staff are absolutely 5 star. Unfortunately, the rooms are not. I don’t want that comment to take away from how amazing and hard working the staff is but I do think management should think about the many necessary upgrades needed to the rooms. Outside of that, we very much enjoyed our stay. Having Zuma on-site on the rooftop is wonderful. The food and views there are outstanding and it is a very lively and fun vibe. Bar degli Artisti was also amazing. The performers Miriam and Aziz were incredible and made for such a fun time. We would seriously arrange our dinners around trying to see them perform. They are also such warm and genuine people. The shining star of Capri Palace is by far Il Riccio. The coveted position of this restaurant and beach club just next to the blue grotto is absolutely stunning but what truly makes this place is the staff!!! Roberto who runs Il Riccio is the absolute best. This restaurant is obviously a well known establishment but Roberto’s warmth and welcoming demeanor spills down to his staff which makes dining and spending the day here an unforgettable experience. Lifeguards and beach club staff, Mona and Pasquale, are extremely attentive and pleasure to share the beautiful setting alongside. They made our days at il riccio so perfect and ones we will always remember! We are so grateful to them and the rest of the staff at Capri Palace.

Capri Palace is completely dedicated to your comfort and pleasure during your stay. The service provided by all members of the staff is unmatched. The facility has world class restaurants, an incredible outdoor pool, a medical spa and breathtaking beach club for swimming and dining. What more could you want.