Carmel Valley Ranch

The property is maintained well. The staffs in the activities are experienced and friendly. However, there are several things that I don't believe this resort is a category 8 level resort. 1. Wrong bill for checks - our final invoice has a dinner check we never ordered; 2. not a great place for young kids -> no place to take naps when the late checkout is unavailable 3. I filled information before hands but there is no follow ups on activities recommendations and how to attend those activities 4. safety issues: when we were having breakfast at the restaurant with a 2-year-old. We were brought to a couch with low tables. No high chair is available and it is very easy that the 2-year-old falling off the couch. I think all those details need to be improved to demonstrate this is a high end family friendly resort.

The whole place is stunning, from the golf course to the vineyard. There are activities planned at all times, including hikes and bonfire smores. Our room was beautiful and super clean, and we enjoyed a beautiful clear view of the hills and golf course. Our only regret was not booking another night.

Overall excellent place and perfect for a family vacation. The Ranch grounds are gorgeous. I don’t golf but I wanted to start given how beautiful the course was. So many fun activities for adults and kids of all ages. Our kids looooved the little ranchers and bee-lieve in fairies party. Breakfast at the lodge restaurant was great with good service, excellent food, and big portions. Our daughter loved the pancakes and I loved the egg sandwich. They have a huge buffet on the weekend. Oh and the coffee is fantastic, so smooth. The Lobby “Market” also had a bunch of great coffee drinks and pastries. The adult pool is super nice, heated, has awesome views, has an outdoor bar, and is open 24 hours. The kids pool is also great and has very nice locker rooms. Less than 20 minute drive to Carmel and the Monterey aiport. Only downside was the dinner at the Lodge did not have great service even at 5pm when it was virtually empty, relatively limited menu, and forgot my parents meal…I’m guessing this was a fluke but it was our only dinner experience there. So many awesome places to eat in Carmel though. I also wish they had a shuttle to the city but certainly not necessary. Overall a great experience and will be visiting again!

We were trying to celebrate our 5 year anniversary with our two month old infant. We wanted to hang at the nice pool by the lodge but we were kicked out even though our two month old didn’t make a peep. We had tried the family pool the day we arrived but all the other kids playing in the pool having fun was just a little overwhelming for our baby. Hence why we wanted to be at the calmer pool. We paid a lot of money to stay here to then have to go down the lower pool that turns out is also open to public memberships. When I brought it up to Carlos, a manager, he promised he would help us out. But we never heard anything from him. It ruined our whole experience. I understand you don’t want kids playing in the lodge pool, but you’re really going to kick out an infant who was making no fuss or noise? Terrible customer service. Never coming back.

Our stay at Carmel Valley Inn Resort was fantastic from start to finish. The customer service was exceptional—every staff member was friendly, attentive, and eager to help. The resort was beautifully maintained, and our room was spotless and comfortable. We loved the variety of amenities, including the pools, spa, and dining options. There were plenty of activities to keep us entertained, especially the baby, who enjoyed the farm animals and activities, outdoor games, and pool areas. It was the perfect combination of relaxation and fun, and we can’t wait to return.