Hotel Las Islas

Sad, bittersweet review for this incredible place in Baru. It went from one of the best, most unique hotel experiences to less than 1 star in less than a day. Hotel Las Islas is an architectural treasure combining hidden-tree bungalows with beautiful beach chalets. Breakfast, lunch, dinner, drinks are all delicious and the staff, most of them, are very kind and welcoming. However, the last night of our stay, Dec 7th there was a National Party “Dia de las Velitas” and the music from the town was so sooo loud that out bungalow trembled all night. We wanted a “get away” with lots of peace and quiet and we got an unrequested “nuit blanche”. We called the reception a few times, but it’s understandable that this was out of their control. After a poor night of sleep the assistant manager very kindly tried to help us but the general manager was less than empathetic, after lying to us, saying that this party never happens, and is not an “every year event”, a late check out was the solution of this general manager of a 5 star hotel that’s everything except cheap. As hard as it was to complaint after a beautiful, unforgettable experience, the manager made it easy for me to share this review with other guests that, like us, invest in wellness at these kind of facilities. Solutions: 1- Warn guests about these parties and, if incredible loud music is not on their agendas, offer them different rooms to fully enjoy as they should. 2- As a general manager, learn to be empathetic and provide support to those who only wish to have the best time in your country.

We (@wolfestreettravel on Instagram and wolfestreettravel.com) stayed at Hotel Las Islas during a 10-day trip to Colombia. Very good but not great. Instead of staying at the main resort, they put us on a 10-bungalow private island, so we did not have ready access to the resorts amenities, including restaurants, gym, etc. The main resort was accessible via a water taxi that operated all day, but it's a very different experience to do this, than to be located in the main resort within walking distance of everything you're paying for. The restaurant on the main resort is beautiful and refined. The restaurant on the private island is basically an open pavilion and very rustic (although the food, particularly the grilled pulpo, was good). The private island also has a beach bar, which is good. But, overall, the experience is not what we expected. The bungalow itself was great, with a wraparound deck, saltwater pool, and very cool design. Service was great, including quick response to requests for more Nespresso pods, which definitely made our morning pleasant. We were delighted with this aspect of our stay. We expressed this to management, requested a discounted rate, since we were put on a remote location away from the main resort's amenities, and they agreed, which was appreciated.

When I accessed this site, there was a picture of a cockraoch and I am deathly afraid of cockroaches. This place obviously did think about what kind of images are uploaded on here. This image freaked me out and now I am scarred for life and will never recover.

I loved staying on the private island! Email was the most gracious host on the private island! And Anderson, our boat captain was superb. Our room had its own pool and a nice yard are a very look the party island where you’d see yachts come daily. Our hotel was super comfy and very secure with a camera for you to see who was outside your door. Our bathroom had a luxe toilet which was more than a bidet. Lady D was one of our waitresses at dinner and breakfast and she was absolutely delightful. It very much is a piece of paradise. Can’t say enough… I even tried the hydrofoil which was amazing. The food is delicious - our breakfast was my favorite. Next time I plan to use their helicopter service since it’s quite a drive from Cartagena. Can’t wait to return.

This was the coolest hotel that I have ever stayed at. We were lucky enough to stay in one of the tree house room as well as one of the beach front rooms on the island. Both were unique amazing experiences. Every member of the staff was friendly and helpful. The hotel prioritizes conservation as it is in a national park and they also prioritize hiring staff from the local Baru island population to help the community that they are in.