Sofitel Baru Calablanca Beach Resort

Great food and great service. We had a choice of a few restaurants while at Sofitel but chose to eat at Bahia twice while here due to the consistency, many options, kind wait staff, and good food. My husband enjoyed his steak and his fish dish both evenings while I enjoyed a few vegetarian options and sides, all of which were great! Armando was our waiter and he did a great job as did the manager, hostess, bartender, chefs, and the rest of the staff.

My wife, our 8-month-old baby, and I just spent a week at Sofitel Barú and it was honestly one of the best vacations we’ve ever had. We didn’t leave the resort the entire time. Not because we couldn’t, but because we didn’t want to. The hotel is beautiful, the food was great every day, and the rooms were clean, modern, and super comfortable. But the best part for us was the service. We’ve traveled a lot and this was by far the most thoughtful and warm service we’ve experienced anywhere. From the moment we arrived, we felt taken care of. Everyone was welcoming, kind, and always willing to help. They made us feel at home and they were amazing with our baby, which meant the world to us as new parents. We didn’t get everyone’s name and we really wish we had because there were so many people who made this trip special. But here are a few we were able to remember who really stood out: Narkis from beach service Gustavo Herrera from breakfast Andres Julio at the restaurant Neyla Colina the barista Salome’s mom, also a barista Diego Guerrero at the restaurant Victor the barista Lily Beth the barista Cristian and Dilan at reception Jose who helped with towels There were also the friendly drivers on the golf carts and a lady who worked at the beach and always made our baby smile. There was someone from room service who told us he had only been working there for five months but was already doing an amazing job. Thank you to everyone who helped make this trip unforgettable. It was our first vacation as a family of three and we felt truly taken care of. We can’t wait to come back.

We had an amazing, relaxing stay! The resort is beautiful and the breakfast buffet is one of the best I have ever had. We met a bartender, Juan who was extremely friendly and made our visits to the bar more fun. Christian at concierge was very helpful as well.

Let me start by saying that I’ve been to many resorts, but this has been an incredible experience. I loved every moment – it was so relaxing, and the food was amazing. My husband and I enjoyed every corner of this place. I also want to highlight Neila at the bar area; she was so kind, helpful, and gave us excellent service. Victor, who works at the front lobby bar, was also wonderful – both of them had the best customer service and made our stay even better.

During my 2.5 week stay in Cartagena, Armando was by far the best experience I had. He doesn’t just offer hospitality… he embodies it. Every detail, every interaction, every moment shared with him speaks to his passion for people and his gift for making you feel like more than a guest. By the time you leave, you don’t just walk away with memories… you walk away with a friend. If you come to Cartagena/Baru and leave without having met or connected with Armando, you’ve missed the most meaningful treasure Colombia has to offer. Armando is not just an experience… he’s the reason I’ll come back.