Sofitel Baru Cartagena

this was our second time to the hotel and we stayed longer this time. We came back so relaxed and refreshed and have no idea where the week went. The breakfast buffet is amazing; service throughout the hotel was personable and outstanding. We ate most dinners at Bahia which had an enough vegetarian options to mix and match lots of dinner combinations. Carlos, the concierge was awesome and proactively arranged alternate transport when a freak dry season storm flooded Cartegena and meant the boat wouldn't be running. The whole team was excellent on departure of getting us to the speed boat in time for the quick 30 minute return to Cartegena. While many at the hotel speak english, my advice for Cartegena, in general, is take a few minutes to learn a few Spanish words like the numbers or get Google Translate teed up on the phone = win win. Also bring aqua socks if you want to go in the sea. While the beach is mostly sandy, shells and corals collect in spots (like a rocky Mediterranean beach).

My wife and I chose this resort to spend our anniversary, we were not disappointed. This was our third trip to Colombia and the first time we decided to stay outside of Cartagena. Although this resort is 70 to 90 minutes from the airport, we were happy we made the trip. There was really nothing bad to say other than the distance it took to get there but that was well worth it. Once we arrived we found the property to be well maintained. The rooms were luxurious and our housekeeper Shirley did an amazing job for us. They provided turn down service every night while we enjoyed dinner at one of the 3 dinner restaurants on property. The staff was amazing and always went above and beyond to take care of your needs. We didn't feel like we were waiting to waive down someone to help us, there was plenty of staff to help with towels, drinks, umbrella's, or whatever we needed. We enjoyed a treatment at the spa and felt it was very relaxing. We enjoyed the bonfire and the local music and dancing that visited twice during our stay. We were also impressed with the variety of games they provided on the beach. They had soccer nets and balls, pickeboll, volleyball, dominoes, huge jenga, and more, all on the beach. The food was above and beyond. Breakfast selection was expansive and the fresh omelets were among the best I have had at any restaurant. Each day there was a new selection of foods and there was a large gluten free selection as well. Lunch at the food truck on the beach was delicious, as was the Mojitos. The quality of the dinner's we ate was top notch, giving us a nice variety so we didn't feel like we needed to leave the property. What made the property truly special was the staff. We appreciated the hospitality and beautiful smiles everyone wore each and every day. In summary, we were very happy with our stay and would recommend this to families and couples, groups or for those with someone to celebrate. Great job Sofitel Baru!

A beautiful oasis on the beach in Colombia. Lovely facilities. Excellent food options. Excellent service from all staff. Special shutout to Javier, the waiter in Calablanca restaurant, whose charming smile brightened our day.

Hotel is wonderful, the staff is extremely friendly and gracious. I experienced a couple of minor inconveniences (change of breakfast time without any notice and cold water in spa) but the hotel staff went above and beyond to rectify the situations. I definitely come back. Breakfast is one of the best we had. Lila from guest relations made us feel we have a friend at the hotel and Gustavo is a very efficient waiter.

Sofitel Baru was such a relaxing resort — the perfect place to unwind. My favorite part of the stay was starting each morning with their delicious breakfast at the Casablanca Restaurant. The service was especially memorable thanks to Onon, who was incredibly kind and welcoming, and even knew my order. It was such a warm, personal touch that made the experience even more special.