Four Seasons Hotel Casablanca

I would like to thank all the staff the staff for the warm welcome for the service rendered for their pleasant smile. Thank you again for making my experience at your hotel a pleasant one. Thank you for keeping the same very high level of professionalism Thank you. Omar Touil.

This is an amazing resort hotel right on the Atlantic Ocean. The rooms are well-appointed and the bathrooms are huge. Plenty of closet space. Honestly, what makes this property special are the persons who are at the Concierge and Front Desk. They are caring individuals who go the extra mile to assist with special requests. We needed extra water in our room and we hoped to go for a drink at Rick's. Check and check. The restaurant food next to the pool was excellent for lunch. Finally, the hotel has a fleet of cars mostly Mercedes, that can be booked for a day tour, transfer to airport, dinner out. Most drivers are fluent in English.

I couldn’t have asked for a better stay. The room was perfect, with a panoramic view that felt like a little slice of heaven – I found myself just gazing out the window, completely at peace. But what really made the experience stand out was the staff. They were so genuinely kind and attentive, always there with a warm smile and ready to help with anything I needed. It’s clear they really care about making guests feel at home, and it made my stay feel that much more special. If you're looking for a place where every detail is thoughtfully cared for, this is it!

Where do I start. The service in the hotel is atrocious. Poorly trained front desk staff, incompetent on the phone, internet unreliable, room walls so thin your up all night with noise and if you need to make a phone call you have Neigbour’s upset. Maintence standard poor. Super expensive and not worth it at half the price.

Hisham Zayd was incredibly rude to my mother during our visit, even raising his voice at her. This behavior is shocking and completely unacceptable at a place like the Four Seasons. I hope management takes immediate action By firing this guy cause he’s literally making clients have really bad look at the place