Hotel L'Heliopic Sweet & Spa

From the time we arrived until we left the service from all members of staff was excellent. Nothing was too much trouble. We booked through Crystal Ski on a half board basis and the breakfast buffet was good . The restaurant is a Michelin Bib Gourmand and every night the 3 course evening meal was fantastic with the menu changing daily. The Nuxe Spa was an added bonus with always plenty of space . The availability of free hot drinks and sparkling water was a nice touch . The walk to the ski bus stop was only 5 mins and the town centre was the same distance.

This hotel is a great choice for those who are visiting Chamonix. Location is perfect...10 minutes into the centre of the walking street. Hotel is beautifully appointed and maintained. Rooms are very comfortable and beds are great. Food was outstanding as we chose the half board alternative and each day were very happy with the alternatives offered. The hotel has a cheese fondue/raclette restaurant as well which we tried and were very happy. Pool /Spa area is excellent. Staff are friendly and very helpful. Definite recommend !

We stayed here for Christmas and thoroughly enjoyed our stay. The spa was a lovely place to relax after a days skiing. The staff were friendly and the breakfasts very good. However, it does state that its next door to the cable car, this is true but this particular cable car only takes you to a viewing point and not a ski area, however the ski bus stop is only a 5 minute walk away. The ski hire shop adjoined to the hotel was good and the service friendly. We booked 3 standard rooms and used them as singles but would have thought them a bit small if there were 2 of you.

We stayed here 2 nights at the beginning of the TMB and 2 nights when we finished. The room was comfortable with robes, slippers and nice amenities. It has free water station in the lobby with flat and bubbly water as well as an area for hot drinks. The lobby has a lot of seating to relax. We enjoyed the pools and saunas. Booked a massage which was mediocre. The front desk staff was friendly and helpful. They were great about printing some documents for me. We stored luggage there when we were on the TMB and when we arrived back muddy and wet our luggage was waiting for us in our new room. Hope to come back some time in the winter to stay and ski.

Heliopic is lovely. It offers a great location, and the staff and service are excellent. We planned our visit well in advance, and Heliopic helped us to organize car transport, held our bags, and was always highly responsive. They welcome you warmly and are super-helpful. When I had to travel home for a family emergency, they were extremely responsive, and again arranged a room for us and car transport to the airport. I would absolutely stay here again and recommend it to other travelers as a lovely, guest-friendly and professionally run hotel.