The Charleston Place

Stayed at Charleston Place for a family event. I was debating between a four or five rating but went with the five because of the great staff. The valet, bell staff and check in staff were great and obviously try very hard to please guests. We liked the club level room, though a bit on the small side. The location in Charleston cannot be beat. The hotel itself is still beautiful. The staff handling our event also get top marks from me, as do the function rooms we used. I waivered on the rating because, while clean, I felt the room could have been cleaner and the club level lounge area is not quite as good as some other hotels. This being said, I still think this is my favorite hotel in Charleston and will go back.

This is the absolute best spot to stay downtown. Super close to shopping, the spa is amazing, and the staff is incredibly accommodating. Also Sam is a gentleman. Top marks all around. Parking was also super reasonable given the location. Don’t hesitate.

The rooms are beautiful and very comfortable. Staff was knowledgeable and helpful. It is a very upscale hotel and the prices reflect that. Excellent location for being downtown. Music in the lobby was enjoyable. Multiple entrances make getting around easy.

Charleston Place is an incredible hotel in the center of Charleston’s historic district. Our 5 star experience started at at the front door where the valets parked our car and brought our (considerable) luggage to our room - totally worth the valet charge as parking is at a premium in Charleston. Joe helped us check in and oriented us to their one block square property. Apparently customer service is their specialty. At the Concierge desk, Justus Rockwell first made sure I had distilled water sent to my room for my C-PAP machine, and then gave us a personally customized walking map based on our interests with some special local flavor like The Market, Rainbow Row, Philadelphia Alley (an old time dueling favorite) and Zig Zag Alley (again an old time (wealthy resident) seamstress area famous for the # of Zig Zag sewing machines buzzing away). The next day he assisted us in selecting our Plantation Tour and went so far above and beyond in making our stay one of the best my wife and I have ever experienced. I don’t often use the word, but The Charleston Place was awesome!

First class property. Staff are exceptional. At check-in Diane was genuinely thrilled to hear about our girl’s weekend w/a welcome beverage and a first photo! Roosevelt was a seasoned Southern gentleman. These skills can’t be taught! A unique 5 star memory that will bring us back.