The Dewberry Charleston

I went with my girlfriend the security front desk, man whatever it was, I believe Brian was his guy had the nerve to hit on my girl in front of me as if they were him know her from a long time ago I know my girlfriend is beautiful I don’t have a problem with it problem is he was being very disrespectful with tongue and giving me attitude when I was giving him the benefit of the doubt it wasn’t because that I will rate the experience much higher every time I went downstairs he with me mug me he is twice my size. I’m pretty sure he had this conference with other customers. He looks like that type of guy

I would have reviewed the Dewberry as 5 star during our Thanksgiving stay. The hotel, food and service were spot on. Unfortunately a valet accidentally damaged my car during the last night of our stay. I was given names of Dewberry mgmt to contact which I did but had to go through 2 weeks of back and forth on how they would pay. Meanwhile my sensors no longer work which I depend on while driving. Now after 15 days post accident I am told I will be contacted by GEICO (no policy number, name of insured or anything). If another 15 days pass I will file under collision and let me insurance get reimbursed. I am extremely disappointed about how this was handled so please be aware of valet service and if your car is damaged.

First of all this is a beautiful hotel that’s decorated elegantly for Christmas. I attended a work conference here and ate several meals in the restaurant and bar area. The food was always delicious, cocktails wonderfully curated and on my last morning I had an amazing experience with Elisabeth! Very warm, welcoming & thorough! She made sure I had everything I didn’t know I wanted 😊 nothing was an inconvenience for her, even lugging my luggage to the table & moving my things! I’ve worked in hotels & CC most of my career and I know it’s rare to find staff so wonderful. The rooms and bathrooms are appointed beautifully with marble, chandeliers and wonderfully scented lotion. Very clean, robes, the slippers were so convenient and a nice surprise! a steamer, and more as well to help you during your stay. I’m not a fan of sleeping on the down pillows due to needing neck support but other than that the bed was comfortable. Easy to get to anywhere downtown from here but staying in the hotel your whole visit would be wonderful as well. I will be back.

Gorgeous hotel, exemplary staff! The attention to detail in both the design and maintenance of the property was really terrific- it is a posh and sophisticated midcentury modern building that has been artfully repurposed into a luxury hotel. The staff helpfulness and attentiveness really went above and beyond. Kiley (in the Living room/restaurant) was particularly a spot of sunshine despite everyone being incredibly busy the morning of the turkey trot, she was attentive, thoughtful and went above and beyond to check in with us and make sure everything was perfect. She remembered us and that same bright and warm welcome extended into our breakfast the following morning as well. When a light fixture malfunctioned, they had maintenance in the room with a resolution within 15 minutes. I was pleasantly surprised. The rooms are beautifully appointed with unique fixtures and excellent attention to detail. The beds and linens were very comfortable, and we enjoyed having a spacious bathroom. Although the individual rooms don't have coffee setup, there was a complimentary coffee bar in the lobby each morning. We hoped to use the complimentary bikes, but didn't get a chance on this trip - we will for sure in the future though.

The Dewberry is a beautiful mid-century modern hotel with exceptional spaces, rooms, and staff. The Citrus Club on the rooftop is a highlight of Charleston. The hotel's spacious property is in the heart of the city, making it a perfect home base from which to tour and explore. Highly recommended!