Planters Inn

First off, WOW, what a beautiful hotel. It combines the charm of history with comfort of a modern hotel. Location is PERFECT for walking around Charleston and getting anywhere. I can't say how nice the staff is or how helpful they are. And the restaurant is TOP NOTCH. We will DEFINITELY stay there again when we go back.

Charming hotel with arguably the best location in Charleston... most everything was within easy walking distance of the hotel. The courtyard suite was spacious, clean, and overlooked the courtyard area. There were private events for 3 of 4 nights of our stay in the courtyard which creates quite a bit of noise up on the 3rd floor balcony and rooms. There is a Target store one block away which makes it easy to stock your room with beer, wine, or snacks. We would stay here again!

Perhaps my expectations were too high given the inn's Relais & Châteaux status, but our stay was just average. Pros: You can't beat the location for exploring Charleston. The front desk staff was exceptionally informative at check-in while reviewing a site-seeing map with us. The room was clean and had a nice, large bathroom. It was fun going to Benne's for after dinner drinks and coconut cake, plus good coffee and lite breakfast fare in the morning with a funny and personable barista. Cons: Given the small size of the inn, we expected the personalized touches and warm, friendly atmosphere that we have experienced at other inns of similar size and price point. Instead, it was rather sterile. Outside of our positive check-in experience, the inn seemed understaffed - there was rarely any staff to be seen around the inn or in the lobby, other than one staff member at the reception desk kept perpetually busy with incoming phone calls. We stayed in a Garden Courtyard Suite and the room had two tiny windows - making it extremely dark and cave-like to be in. The bright photos of this room on the website are incredibly misleading. The room tvs are completely outdated technology with minimal channels, no channel guide, slow remote speed, and no streaming capabilities. And, there were private events every night of our stay in the inn courtyard below with loud music and conversations that we could hear from within the room. We were also on the top floor and could hear some sort of vibration/whirring noise which I am guessing was coming from rooftop hvac units.

Overall, the hotel and room were good. However, they advertised an in-room fireplace which we were hoping to us, but it wasn't operational. Also, the windows do not open, so we were unable to let fresh air into the room. Otherwise, we had a great stay. The coconut cake is amazing.

Perhaps the best hotel stay I’ve ever had. The room was exquisite, the hotel staff was both friendly and welcoming and the location couldn’t be beat. We didn’t need our car the entire stay since everything was in walking distance. Such a wonderful way to celebrate our 25th anniversary.