Dunhill Hotel

The Dunhill Hotel is a gem in Charlotte, and I highly recommend it for anyone seeking a gracious, boutique experience with historic charm. As the only historic boutique hotel in the city, it offers a unique atmosphere that sets it apart. During our November visit, the lobby was beautifully decorated for Christmas, creating a warm and welcoming ambiance. The bar area was also lovely—a perfect spot to unwind. My Premium Queen room was spacious and comfortable, with a sofa, great views, and luxurious touches like two plush robes, top-quality linens, and a heavenly four-poster bed. The heat worked wonderfully, and I always had hot water, making for a cozy stay during chilly weather. The staff were consistently helpful and kind, which added to the overall positive experience. That said, I have a few recommendations to elevate the experience further: 1. Bathroom Updates: The bathroom lacked hooks or racks for robes and wet towels, making it inconvenient. The shower setup was spacious but awkward—controls at the showerhead end meant getting soaked before adjusting the temperature, and the wall-mounted toiletries were inconveniently placed. A more spa-like lighting setup and higher-quality, locally sourced toiletries would also enhance the space. 2. Toilet Functionality: On the 10th floor, the toilet flushed weakly and slowly, which was a concern. It may be an issue with the older plumbing but should be addressed. 3. Room Size Consistency: I booked two Premium Queen rooms, but my friend’s room was much smaller, lacked a sofa, and was directly above construction noise. While the staff graciously offered to move her, they indicated that no quieter options were available. (Efforts should be made to avoid placing guests in rooms affected by construction.) I was also confused as to what made her much smaller room a Premium Queen. 4. Breakfast at The Savoy downstairs: While the setting was nice, the omelet I ordered came alone—no toast or accompaniments. It was surprisingly small and looked very lonely on the big plate. (I have never ordered an omelet anywhere that did not come with at least toast and potatoes or some other side.) My friend ordered the Classic Breakfast, which came with toast, sausage and grits or smoked gouda cake. It was a buck cheaper so what's the story? Despite these issues, The Dunhill remains an excellent choice for its charm, history, and attentive staff. With a few refinements, it could be a truly flawless experience. I’d happily return and recommend it to others.

Staff was helpful and friendly. It is located in walking distance to a number of the downtown restaurants and entertainment venues. The bed was comfortable. I found the room small and cold (temp). Had to run thermostat fairly high to get it comfortable. Also had issues with their internet and at times lost services. It was a little noisy as well in part due to construction outside. Older

The Dunhill is a rare gem. So comfortable, well appointed and the staff couldn't be friendlier. From the Valet, front desk, bartender, and especially manager Jordan Kayser. Such a fun and low stress atmosphere. The bed was so comfortable- haven't slept that many continuous hours in months! Every detail is perfect. Walk out the front door- to light rail, many stores, restaurants and bars. Step inside- it's quiet and safe, secure. The only place to stay in Charlotte. love it. Thanks !

Hubby and I had a wonderful 3 day weekend trip to Charlotte. Our stay at The Dunhill was amazing!! It is a lovely historic hotel. The furniture and decor create such a relaxing ambiance. Cold iced water with fruit and cucumbers in the lobby along with an excellent selection of organic botanical teas or coffee always available to refresh. The staff was friendly and very helpful with suggestions on things to do. A special thank you to Shana and Micah!! Definitely hope to return to visit as the hotel was extremely convenient for walking to lots of arts and restaurants and not far from light rail station at 7th street.

This place is truly amazing! I'm so glad it's been restored because it's historically significant and so cool. Sylvester, at the front desk is a wonderful example of what professionalism and hospitality should be. He made sure our stay was perfect, and it was! I can't wait to visit again. It's always immaculate and comfortable. My only complaint? I've yet to see a ghost.